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Pet parents across the U.S. and Canada have left over 215,882 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin Pet Insurance rocks!
I am so grateful for Pumpkin Pet Insurance -- the choice of various deductibles and the amount of coverage was really great -- I really felt like I could create the coverage that is right for me and my three cats. My cats range in age from 10 to 14 years old, two of whom were adult rescues, and normally I would expect the premiums to be very high, yet my payments are absolutely affordable. And that's just the beginning. My guys are generally in good health, but the oldest one needed a dental procedure that was quite expensive and was approved and paid quickly and painlessly. I love my cats but honestly I would have hesitated before spending that much money on a procedure that no prior cat has needed. Pet health insurance has traditionally been extremely expensive and the coverage has been limited and payments have been slow and contentious. I'm so glad I listened to my friends who told me that pet health insurance has become much better, but honestly I never would have guessed that my experience would be *this* good. I am so grateful and so is my little guy Buddy. He is so much happier without his icky teeth.
Insurer: Pumpkin
By: Jane S.
Speedy reimbursements!
The process was very fast - and exactly as described in the policy - thank you!
Insurer: Spot
By: PAULA
I have been battling with the company…
I have been battling with the company to be reimbursed for a groin tumor removed from my dog’s thigh. They denied it because they said it was the same as the anal skin tag diagnosed 2 years ago. I do not get return calls, I am passed from person to person and left on hold endlessly. I have provided a photo from the vet clearly showing the surgical site and stitches, along with the skin tag that is still there on a different part of the body. It is bad enough to have your dog diagnosed with cancer, but to fight for the proper reimbursement is so frustrating and upsetting.
Insurer: Embrace
By: Leanne Russo
Our Irish Doodle
Our Irish Doodle, Ruby Rose, just celebrated her first birthday yesterday! We have thoroughly appreciated the peace of mind that comes from our policy with MetLife Pets. After having a separate pet insurance policy for a previous pet with a different insurer, we are especially thankful for the well-pet coverage to ensure our furry-girl stays happy and healthy!
Insurer: MetLife
By: Chad & Kimberly
Timana was very helpful and nice
Timana was very helpful and nice
Insurer: Sonnet
By: Shawna Jesin
Premium renewals doubled in one year
They are fairly swift at reimbursing claims. What bothered me was that they increased my premium by almost $100. I called to let them know that this was highly inappropriate business. The representative was not helpful. I’m asked to speak to someone else. The most they were willing to do is deduct $25 and the coverage would go from 90%/10% 80%/20%. I dread what will happen at this year’s renewal.
Insurer: MetLife
By: customer
Better off self-insuring
Slow, covered half of procedure. Better off self-insuring given premiums to benefit.
Insurer: Pets Best
By: Jay F
MetLife Pet has been a life saver for our rescue and us.
MetLife Pet has been a life saver for our rescue and us. The Customer Service Representatives are always friendly and helpful. I can’t say enough about how seamless it is filing a claim. I have recommended the insurance to our Veterinarian and anyone I talk to about the Company and insurance. Please continue with the excellent service.
Insurer: MetLife
By: Rick