207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great response timing
Great response timing
Insurer: MetLife
By: Maria Mteo
Pets Best ins. Rating
My claims were always handled in a very timely and satisfactory manner. I recommend them to my friends and relatives.
Best pet insurance you can buy!
Best pet insurance you can buy!
Insurer: MetLife
By: Mike Shemonski
Please do not process my application
Please do not process my application. Online it quoted $23 a month. I filled out the application then get an email saying over $49 a month. I'm not paying that amount nor is it even in the ballpark of the amount it quoted online which prompted me to complete the application.
Insurer: Nationwide
By: Brian Bunce
Easy to work with
Easy to contact with questions. They actually work with you and make things so much easier. Very quick to respond when needing help or answer questions. Your payments come right away after submittal.
Insurer: MetLife
By: PATTI NAULT
They suck
They suck. Will do anything to not pay a claim!
Insurer: Embrace
By: Green
A little glitchy
After creating the quote, I received the link via email to retrieve it. Retrieving it was fine but after filling in the information (including credit card), I hit the Purchase button and I got a pop up box and then it just returned me to the form page. I had to type in the URL manually in another browser in order to successfully sign up my pup.
Insurer: Nationwide
By: Mark T
Overall great insurance
The turnaround time for most claims is super-fast! I notched one star bc there is one claim we submitted for our dog's neutering a good 4 weeks ago that we haven't heard back about. Kind of strange considering some of the others (blood work, routine care) are usually approved in a few days.
Insurer: MetLife
By: Jose Barreiro
Easiest Claims Process Ever
Pets Best has the easiest most user friendly claims process ever. As soon as I got home from the Vet, I opened the Pets Best app and the claims button was front and center. When I clicked on it, the instructions were very clear on what was needed to file the claim and how to do it. All I had to do was snap a picture of the invoice, click submit and I was done! A few minutes later I received an email that my claim was submitted and under review. The next day I had my reimbursement! Thank you Pets Best for making claims such an easy and quick process. Vet bills get expensive fast but I have ease of mind in knowing that I'll get reimbursed quickly, a real bonus when all you want to do is worry about getting your best friend better!