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Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am the poster child for why you should get pet insurance
We have two Cocker Spaniel/Poodle Mix females. Both have had some health issues and our insurance has come in so handy. Right after Easter this year, our Sadie (2 years old) began to exhibit signs of pain and difficulty walking. After evaluation it was determined that she had a disk herniate (it fully burst actually) and she had lost use and feeling of her hind quarters. Surgery in my eyes was the only option. I immediately called Nationwide and spoke to Jackie (x6480) to fill her in our what was happening and wanted to find out what was covered by our plan. JACKIE WAS AMAZING!!! She told me exactly what i needed to do, she called us to check on Sadie's status and once our final hospital bills were submitted, she filed an exception to have our claims expedited for reimbursement. I am so happy to say that our Sadie is getting stronger every day, she is now walking and running and regaining bathroom function. We would not be happier with her progress. It was so nice to not have have financial reasons impact our decisions on what was best for our girl. I always tell people to get pet insurance, they will not regret it!!
Insurer: Nationwide
By: Robyn
I am pleased with the insurance
I am pleased with the insurance. However it seems random when a refund is issued. It also takes s while for refunds to be processed. I’m not too sure of their criteria cuz I took my pet to get a second opinion about a muscle problem and it wasn’t covered because they deemed it a “chronic condition” even though it was not.
Insurer: ASPCA
By: Alyssa Anderson
They delivered 100% on what they promised
I have the insurance for my dog since last year and a few weeks ago I had an emergency with my dog, and I am amazed how fast ASPCA responded and covered as my policy states. I will recommend ASPCA to all of my friends for sure. Thanks!
Insurer: ASPCA
By: Mario Bagnara
They're quick to process claims
They're quick to process claims. And very affordable for pet insurance.
Insurer: ASPCA
By: Patricia Revis
A must have as an active dog pet owner
A must have as an active dog pet owner! Our dog, who we got as a puppy and is now a year and a half, is so accident prone and is at the vet almost every 3 months, whether it’s a respiratory infection, a foxtail, diarrhea, etc. Because of ASPCA, we have been reimbursed 90% of all our vet bills. ASPCA is worth every penny and they have saved us so much money!
Insurer: ASPCA
By: Nori
I had a health scare with my puppy and…
I had a health scare with my puppy and needed to take her to an expensive pet hospital for testing and monitoring for two days. The claims reimbursement went very smoothly. It was processed in a reasonable amount of time and directly deposited into my checking account.
Insurer: ASPCA
By: John K
-their claim process and website are…
I like the product and service. - their claim process and website are easy to use. -There was only one instance where I had to dispute their decision. It took quite awhile but the outcome was correct. - Everyone at their call center is pleasant. You may not always get a consistent answer when you call but all companies have issues keeping staff update to date on processes.
Insurer: ASPCA
By: MC
The turnaround time
The turnaround time for this last visit and claim was great. Thank you
Insurer: ASPCA
By: Connie Ferich
Claim Submissions
Submitting claims is the easiest way online! I absolutely love how seamless it is!!
Insurer: ASPCA
By: Stephanie
They have excellent customer service…
They have excellent customer service when you call in. It takes 6-8 weeks to get your claim processed and paid.
Insurer: ASPCA
By: Rose Cronin