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Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It helps a lot!
We have been fortunate to have many of Beau's vet visits, meds, and acupuncture covered, some in full, some partially. Having this insurance helps relieve our minds when he needs special tests.
Insurer: Nationwide
By: Tordis
CLAIM DENIED!
Wow! What a scam. My dog was denied for first claim. He had diarrhea. He was lethargic, not eating or drinking x3 days; so sick. He could barely walk. Took him to the ER Dx with Gastroenteritis. A year prior I went to vet for diarrhea. He was diagnosed with gastroenteritis related to chicken food. Changed the food and healthy boy until a year later. $1200 in first claim with TRUPANION after hospitalization and medical work up. IV hydration, MEDA, labs and xrays. No definitive cause. Claim DENIED!!! Returned to regular vet and my dog luckily passed a large cloth rectally. According to TRUPANION gastroenteritis is a “disease”, chronic condition if you will. WOW!! As a nurse I know this is untrue. What a run around for a claim denial. Multiple emails. Leg work on my part! This company (unlike PETLINE) underwrites you after your claim!!! PETLINE lets you know within a week of starting a policy of any policy exemptions. What a disheartening experience. They DO NOT care about animals just money!!! I went to TRUPANION from PETLINE to save money on 2 dogs! Begging PETLINE to take us back! I have ZERO sense of security with this company! I will make it my mission to ensure anyone I know that who wants their animal to be cared about stays away! I also will be contacting the Better business Bureau and our local news company! They do not understand medical conditions and how they are not connected. So very disappointed!! Thanks for the vague response! I’ve wasted enough time trying to talk common sense into your crooked team. Thanks but no thanks!
Insurer: Trupanion Canada
By: Steph
Absolutely amazing help!
The gentlemen that help me determine the right plan for me was an absolutely amazing! He used examples that were super helpful and did not use terms that only an insurance company would understand.
Insurer: Trupanion Canada
By: Sabrina
Rep was extremely friendly and knowledgeable
Rep was extremely friendly and knowledgeable .
Insurer: Trupanion Canada
By: Melissa
you guys are the best customer service
you guys are the best customer service of any company I have ever dealt with.
Insurer: Trupanion Canada
By: Colette
Trupanion provided excellent service
Trupanion provided excellent service when our dog was sick and required extensive care. They were very supportive and caring.
Insurer: Trupanion Canada
By: Russell
Trupanion is the best pet insurance
Trupanion is not a cheap insurance but it is great that in a society as troubled as ours that pet insurance still exists or a great financial burden would have been put on me to fix Moxie. I would have done anything to help her. Trupanion came through for us both.
Insurer: Trupanion Canada
By: Wayne
Every time I talk to someone they are very nice
Every time I talk to someone they are very nice.
Insurer: Trupanion Canada
By: Kim
Claims Process
The claims process is very simple and even when I had questions, the trupanion staff answer quickly. I am very happy with this service and the peace of mind it gives me.
Insurer: Trupanion Canada
By: Eleni