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Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Practically doubling monthly premiums for their own profits
I’m so disappointed in this company and will be canceling my policy due to their outrageous increase in premiums. I’ve had pet insurance with them for 1-3 cats for more than a decade, and over that time they’ve been generally great, but in the last two years my monthly premiums have skyrocketed (from $94 to $124 in 2025, and as of February from $124 to ***$211***!!! Bear in mind, two of my three cats are ages 3 and 5, and the other is a healthy senior (9)). This unfathomable increase is not because I placed too many claims (I placed only one in the last few years) but because “As overall claim costs continued to rise, we periodically adjust our prices…These adjustments help us ensure the long-term sustainability of our program so we can continue covering veterinary costs without limits.” So…because more people are getting pet insurance and Healthy Paws has to reimburse customers for covered care…the sole reason insurance companies exist…my premium is practically doubling? Absolutely not. I’ve recommended Healthy Paws to dozens of people over the years. I rescue and foster for several LA-based dog and cat rescues and whenever I place an animal I refer them. As soon as I finish this, I’ll be emailing all of them and suggesting they look elsewhere. Healthy Paws has decided price-gouging and profit are more important than offering reasonable monthly premiums and keeping long-time customers. I hope they lose a lot of business. Shame on them. Edit: To their suggestion that I call them, I did, and they told me there's nothing they can do. I can either pay this new premium to stay covered at my current rate, decrease my coverage to lower my premium, or cancel. I'm canceling. This company is trash.
Insurer: Healthy Paws
By: Laura Terry
My sweet pug had an unknown infection…
My sweet pug had an unknown infection and Pumpkin helped me not worry about him while going to the specialist to get lots of tests. I didn't have to worry about him and also about the costs. Fortunately it turned out to be a very solvable problem and he is happily continuing to steal hearts and treats.
Insurer: Pumpkin
By: Rachael Puckett
My experience is wonderful.
My experience is wonderful.
Insurer: MetLife
By: Julio Cesar Moreno Perdomo
Great no complaints
Great no complaints
Insurer: MetLife
By: Laura Upchurch
Presented options quickly &…
Presented options quickly & comprehensively
Insurer: Prudent Pet
By: Robin Tangredi
Happy customer
MetLife is always prompt in handling claims.
Insurer: MetLife
By: Ann Robarge
one of the easier sites to get prices…
one of the easier sites to get prices and coverage explinations.
Insurer: Prudent Pet
By: wayne schmidt
Scam
This company is a scam. They will do anything possible not to refund your claim. They request documents after documents from both you and the provider. Its been 3 months and still asking us for my documents. Our dog had a chemical burn and they want to say its a pre-existing condition. They had no issues taking our monthly payments. Run dont use this company.
Insurer: Embrace
By: DJ PAPY MIX
super simple and intuitive process
super simple and intuitive process
Insurer: MetLife
By: Sierra Hines