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Amanda was great
Amanda was great. She was quick and assertive and found me the best package at a great rate. Thanks Amanda
Insurer: Fetch Canada
By: Yonas Menghisteab
Excellent customer service!
I worked with your representative, Alicia, about my policies and she was extremely helpful. She followed up with me as promised and went the extra mile to give me the best customer support. I truly appreciated her help. As a veterinarian myself, I am very happy with Fetch Pet insurance and have been a customer for years.
Insurer: Fetch
By: Liz D
Great customer service
Great customer service. Quick reimbursement. Im very happy with Pumkin and refer them to all my friends and family.
Insurer: Pumpkin
By: Koula
Good service and coverage.
Good service and coverage.
Insurer: Figo
By: Ann
Working with staff is always a good…
Working with staff is always a good experience! It’s wonderful to be able to talk to a real person!!
Insurer: Pumpkin
By: Phyllis
DISHONEST BILLING AND REFUSE TO HELP AFTERWARDS
I changed my credit card on file and for MONTHS they continued to bill the wrong card, and support claimed the card I could see tied to my account online was NOT in my account for billing. Refused to refund the charges to the wrong card and caused damage to my credit rating for something I did not do wrong. AVOID IF YOU LIKE TO BE BILLED PROPERLY.
Insurer: MetLife
By: sam
Reimbursements are quick and easy
Reimbursements are quick and easy! It was so easy to add a new pet to my existing account as well. Very pleased with Pumpkin!
Insurer: Pumpkin
By: Julie
We don't worry about pet bills anymore
We don't worry about pet bills anymore. Metlife pet insurance has our back. Now, our whole focus can be the health of our 4 legged children.
Insurer: MetLife
By: William J.
ER Visit
I was told not to get pet insurance but I’m glad I did. My girl has a deductible but I did get reimbursed for more than I thought I would. So grateful and my girl is fine.
Too expensive and not much benefit
I submitted claims and within a week my monthly rate went up by almost $30.00. Claims are regularly denied and the allowable amounts are ridiculous. I’ve given them way more money than it’s saved me. I’m considering dropping the policy.
Insurer: Trupanion
By: Jim & Jayne Leighty