216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife is a great pet insurance…
MetLife is a great pet insurance option. The claims process is straightforward and the web app and online website is easy to navigate and submit claims. The turn around time to process claims is fast.
Insurer: MetLife
By: Nancy P
Please pay attention before you join.
I have had more trouble with this insurance companies customer service than any service. They love to get paid every month but when it's time for a payout from them, they claim it's preexisting when in fact it was not! $2100 vet bill! My vet and I had to submit paperwork to dispute the claim and as proof that it was not preexisting! Just know they will give you a lot less than you bargained for. Still awaiting a decision.
Insurer: MetLife
By: Iris
Claim processing time can be a little…
Claim processing time can be a little slow but the service is overall excellent.
Insurer: MetLife
By: customer
Ease of filing claim and speedy…
Ease of filing claim and speedy reimbursement
Insurer: MetLife
By: Tana Gaskin
Easy to sign up.
The woman I spoke with made the process easy and enjoyable to sign up my three cats. She took the time to fully explain the coverage provided for my babies and how to utilize the resources for maximum benefits.
Insurer: ASPCA
By: Lisa Hill
Excellent experience!
Hannah was excellent and was so helpful during the setup process, I would highly recommend.
Insurer: Embrace
By: Dawn
great processing of claim good timming
great processing of claim good timming
Insurer: Embrace
By: Leopoldo Kahn
Early Cancellation fee was ridiculous…
Early Cancellation fee was ridiculous but I expected it to be so. I waited out my insurance period, now to stop it from renewing I can only call in to cancel, everytime i’ve called i’ve waited for over 30 minutes to get through to someone and still haven’t been able to speak to a single person. Shitty insurance schemes in order to keep you paying in an endless loop since you can’t cancel any other way. Tried calling at different times of the day and still no changes. Insurance was cheap and was what I needed but anything other than that has been a terrible experience. Then again it is the insurance industry.
Insurer: Sonnet
By: KE
Fast response
Fast response. Compared to others I've tried Met is the best.
Insurer: MetLife
By: Dominic Martello