208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide cannot be trusted
DO NOT USE NATIONWIDE KNOWN AS PETINSURANCE.COM I have been insured through Nationwide since 2011 for one pet, and since 2013 for my second pet. I have been paying around $750 since 2011 until 2013, and then $1500 since 2013. I purchased the most comprehensive insurance since I got both of my dogs at 12 weeks old. The company was originally known as VPI Pet Insurance, but sometime during my time it changed or was bought by Nationwide. Last year, I was notified that my automatic payment did not go through, due to a change in my debit card details / expiry date. I went into their portal to update my card, and when I hit submit (on both policies) it deducted the remaining payments for the year. I rang their customer service hotline, and was told there was nothing Nationwide would do. I did not want $1,600 coming out of my bank when both policies were up for renewal. I was told that I would be posted a renewal notification and can revert back to monthly payments then. This year, I got a notification from my vet that my dogs were due vaccinations. This prompted me to go online to check my policies. I was surprised to learn that one of my dog’s policies had lapsed. I called Nationwide, and they created a new policy, even though I offered to backdate the couple of months monthly premiums. Within a few weeks, my dog fractured his leg. I submitted my claim and the claim was denied. They said there was a 12-month waiting period for new policies, something that was not discussed with me at the time of renewal. The fact I had been a loyal customer since 2011 mattered for nothing. I would never have renewed this policy had I known it would be another 12 months effectively paying premiums without coverage. My advice is that you shop around. Since leaving Nationwide (petinsurance.com) I discovered that there are better and cheaper pet insurance companies, that offer immediate insurance starting straight away.
Insurer: Nationwide
By: Jodie
We have had Hartville for our dogs since 2003 - great to work with
We have had Hartville for our dogs (Scotties & Cocker Spaniels) since 2003. Great to work with & I think reasonable rates. I highly recommend them.
Insurer: Hartville
By: Jane
A bit pricey at times, but worth it in the end.
Like any other insurance it seems like you're paying for something that you don't need, but when a serious illness occurs it's nice to get some relief with the hefty bills. Never thought we'd hit the yearly deductible, but you never know. That said it's also nice to know there will be full coverage as more expenses are incurred.
Insurer: ASPCA
By: June
Put my mind at ease
After finding out Max needed to have 7 teeth pulled we were very concerned for him and also worried about the cost ( close to 2k). Nationwide paid a lot of the claim and we were left with a much more manageable payment. They paid really quickly and we were able to focus on Max’s recovery. I also submitted online through the app. So easy. Thanks Nationwide!
Insurer: Nationwide
By: Lisa
Lifesaving
I love nationwide. I tell everyone I meet they should get it!!!
Insurer: Nationwide
By: Alyssa
Izzy is doing really good
I am very pleased with my choice of Nationwide for Pet Insurance. My experience with them has been really good. The bills I turned in was processed promptly and I am excited to tell everyone who I chose for my pet coverage.
Insurer: Nationwide
By: Bevelry
Nationwide Pet Insurance is by far the best because they truly care about my pet.
There was no hassle with my claim, and the policy paperwork is pretty straightforward. I knew exactly what was covered, and the money I received as a result of filing the claim helped a great deal in the cost of Max's care. I appreciate all that Nationwide Pet Insurance does.
Insurer: Nationwide
By: Dana
Always there for us
We signed up with Nationwide when Brody came home. My experience with claims has been very good. Sending in the claims via e-mail is so simple and I always receive an immediate response. On line access to the Nationwide site has also been great.
Insurer: Nationwide
By: Ana
Excellent
Nationwide provides prompt, reliable service. We have only had great experiences with our claims.
Insurer: Nationwide
By: Michael
Turn around times on claims were so fast!
Everything has been great for me from claims to talking to customer service! Plus the turn around time for reimbursement has been so quick recently!
Insurer: Nationwide
By: Nicaela