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Category with most reviews

23,342 Payment Experience 104,505 Claim Coverage 122,826 Customer Service 37,837 Price Satisfaction 14,700 Other

June 25, 2020

My veterinarian’s office is able to submit my claims for me and that is a reason I prefer to purchase with Nationwide.

My veterinarian’s office is able to submit my claims for me and that is a reason I prefer to purchase with Nationwide. This service makes my life easier. By the way, I was so happy with you that I did not renew my other dog’s policy with a competitor and instead purchased a policy with Nationwide. Elllie and Oliver are both healthy and happy!

Insurer: Nationwide

By: Staci

Useful

June 25, 2020

STAY AWAY FROM TRUPANION

Don't, I repeat, don't use this company. They are a scam. I signed up 2 weeks after getting my puppy and about a week later in what was no doubt my overly protectiveness I had her evaluated for what I thought was a UTI, it wasn't. But Trupanion used that to deny a future , actual UTI diagnosis saying it was a preexisting condition during the waiting period after you sign up. Preexisting??? She wasn't even diagnosed with one in the prior situation. Do yourself a favor, save your money in a savings account. You will probably be better off. At a minimum, find another provider. So because I was an overly protective new puppy parent and brought her in for a urinalysis for a UTI (which by the way I did not seek reimbursement) and it came back negative, she is not eligible for UTI coverage EVER in her life!!! See how insane that is??

Insurer: Trupanion

By: Bill Doane