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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Chad was incredibly friendly
Chad was incredibly friendly, patient, and helpful!
Insurer: Nationwide
By: customer
Do not recommend
Purchased their most expensive coverage after the vet told me I could use this company to get reimbursement for the money spent on my dog’s care. He is a rescue and didn’t have any allergy issues when we first got him. When they developed we got him insurance and then took him to the vet. Filed a claim and was denied because they determined it was a preexisting condition. Which it was not. So I wasted $60 on coverage for NOTHING. terrible customer service. absolutely zero coverage. Literally just a scam.
Wonderful customer service agent with…
Wonderful customer service agent with great compassion about our dog's recent terminal cancer diagnosis.
Insurer: Prudent Pet
By: Rabbidgkgmail.com
Response Time
Response was received within the promised 3-5 days. Easy to submit through the app.
Insurer: MetLife
By: Anne Lemire
Easy to navigate
Easy to navigate, user friendly app. Pretty quick to process claims
Insurer: Spot
By: Catherine Dougherty
Excellent insurance
I received my reimbursement very quickly.
Insurer: Spot
By: Maria Vellis
Very easy to submit a claim.
Great customer service. Easy to use website. Quick to process the claim.
Insurer: Embrace
By: customer
I had a very disappointing experience…
I had a very disappointing experience with this insurance company and felt misled by their unclear policies. I strongly advise looking elsewhere for insurance needs.
Insurer: Fetch
By: Guyana
Decent experience
It’s easy to set up and submit a claim. Easy to get support when needed. I’m sure it’s just my coverage but I wished they covered more preventative costs.
Insurer: Spot
By: Amanda Kim
Company has a good reputation
Company gave me a prompt response to my application for pet insurance for my dog.
Insurer: Nationwide
By: PM