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Great Experience
Have had only amazing experiences at The Pet Hospital of Thousand Oaks. We have seen both Dr, Siegel & Dr. K a hand full of times. Staff is very personable & very helpful. I have felt like we've known them forever. Was recommended by a friend to go there and best choice. They notes were perfect for my insurance cliam and no questions were needed to complete
Came back to Pets Best after 2 other ins co fails
I started with Pets Best 9 years ago. Although I was satisfied working with them, when rates went up, I switched to another recommended pet insurance company. After a year and a half with them, I switched to yet a different recommended pet insurance company. What I found is that both recommended insurance companies tried their best NOT to pay out any reimbursement. They did gymnastics to ensure that they paid nothing. When I finally switched back to Pets Best, what I saw is that Pets Best does the hard work (the gymnastics) to fairly apply the policy standards to each claim. I feel so much better served by this insurance company compared to the other two. I should never have left Pets Best, but I just assumed all insurance companies would be the same. I'm a loyal customer now, for sure.
Insurer: Pets Best
By: Claire
Paw injury taken care of!
My pets paw was injured and infected requiring quite a bit of care and eventually surgery. I was able to afford his care thanks to the knowledge that Pet's Best would be reimbursing us for a percentage of the cost. My pup is now recovered and back to his happy self!
My Schnoodle Mickey
I have recommended your company to all my friends.
Insurer: Pets Best
By: Deb
Pets Best IS The best!!!
Signup process is user-friendly, conditions, the rules are clear and explained well when they process the claim, fast claims processing. Buy the full wellness package it is worth every penny and more even for healthy dogs! I have had other pet insurance carriers who hide the whole facts about their payout policies, so always dig into the fine print if you aren’t going to use Pets Best!!
Excellent
I’m so glad to work with Pets Best Insurance. Their premiums are fair for the coverage,. My poodle has seizures and has multiple vet visits with her neurologist, regular vet (now called The Vets Mobile services),, and even random Emergency visits. Pets Best has been excellent with claim handling and reimbursements. They even help cover the multiple medications and refills for my girl. Ease of mind and comfort in knowing I’m not alone financially is a good feeling. Pets Best provides that for me. I can’t say enough how much I appreciate their services.
Still new
Still new, but ease of use has been good so far.
Insurer: Nationwide
By: customer
Quick reply and payment
Quick reply and payment
Insurer: Nationwide
By: C. Teul
Great company that pays what is promised
Great company that pays what is expected. Fast and easy to use.
Insurer: Spot
By: steven