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POSITIVE EXPERIENCE
I have been very pleased with the coverage and service that I have received thus far.
Insurer: Nationwide
By: DONNA
Fast and easy to file a claim
My cat had to see the vet twice in the past 2 months and with the insurance it saved me a lot of money and the processing time was fast even during this unusual time. Thank you for helping us out!
Insurer: Nationwide
By: Vivien
Very pleased so far!
Very pleased with the service and love how easy it is to file a claim. Quick response time also on filed claims.
Insurer: Nationwide
By: CHRISTOPHER
We wouldn’t use any other company!
We are happy with our policy. The reps are knowledgeable and polite.
Insurer: Nationwide
By: Lynne
Thank you nationwide
Thanks to nationwide pet insurance I no longer dread taking my dog to the vet. I now know that I have help paying for whatever my dog needs-always.
Insurer: Nationwide
By: Paula
AMAZING INSURANCE- I ONLY RECOMMEND NATIONWIDE
Nationwide has never disappointed me. They have taken care of my English bulldog from the day I brought him home. Covered every vet visit, whether a checkup, surgery, etc.
Insurer: Nationwide
By: Bridget
Excellent service from Nationwide
I’ve had other pet insurance policies and the service was horrible. Claims were regularly denied. Nationwide was very clear on their payment and followed exactly how their coverage documents explained the coverage. I wholeheartedly recommend Nationwide’s Pet Insurance.
Insurer: Nationwide
By: Tom
Happy about the coverage, could be happier w the process
I'm happy with the coverage. I didn't fully understand how to get my claim started, but that could be because the name of my pet had a misspelling (my fault). I'm happy to get reimbursed. Thank you
Insurer: Nationwide
By: Harper
Easy to manage/overall great/customer care needs work.
We have two young dogs on health insurance. The top-tiered level & overall the ease of claims/submission etc has been very easy & I have recommended to others. I was initially lead to this company by our vet. Had a very bad experience with talking to customer care 2x last year, & so that would be my only negative thus far. Agent was not clear & a bit sneaky, twisted words around, & one of our plans was compromised coverage-wise. We appealed (calls were recorded) and only 1/2 of it was resolved. Was very disappointed in the way the issue was handled. I am a very honest person & pet owner & was so taken back by the experience, & the way the agent proceeded to put pre-existing conditions on her plan without full disclosure & DID NOT TELL me on the call. It was handled very unprofessionally & upon speaking to an agent in the recent future, they actually agreed that the agent was not honest & did not handle the call appropriately. All in all though- the ins and outs of the insurance process is great & I have kept them on their plans because of this. It has helped us overall, undoubtedly. Very easy to submit claims on the app & the process is quick overall.
Insurer: Nationwide
By: Vanessa
Wouldn't think of having a pet without insurance from Nationwide!!!!!!
AWESOME!!!!!!!!!!!!!!
Insurer: Nationwide
By: Sammie