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I had an absolutely awful experience.
I had an absolutely awful experience with this company. Just like most bad reviews of insurance companies, yes, this did center around a claim that was not paid out. I will not go over the exact details. But to summarize, my veterinarian took the time to write a full page letter stating that there was no way to test or diagnose my dog's ailment until he was 1 year or older. Therefore, there was no way to consider this a pre existing condition. There is a lot larger story to this. And while my goal at the time was just just meet my deductible for the year in case anything else happened, it came clear to me that any potential future submitted claims with this company would be a fight to get compensation. I decided to immediately cancel my plan, and look elsewhere for coverage. When I called to cancel my plan (there is no way to cancel plan through website), I was put on hold and transferred to a "specialist." I told her that I wanted to cancel my plan and had one question (it was in regards to timing of when plan coverage would end when I cancelled), Instead of cancelling plan, the lady pulled up my file and started arguing with my claim and what my veterinarian stated. She even had the audacity to say her vet told her something completely opposite. She went on to say that we wouldn't be covered on anything like this with another insurer (which is silly to say because of course we will not be. Since the ailment already happened, it is "pre-existing" and I know that those conditions are not covered, for obvious reasons). I let the lady go on, doing my best to not let my frustration get to me. When she said that she wanted to make sure "she" (referring to my dog) got the best coverage (my Dog's name is Roscoe), I corrected her, confirmed my coverage was cancelled and hung up the phone. If this is the way this company does business, NOBODY should give them theirs. I am more than happy to provide any more details on my terrible experience with Trupanion, whether that be sharing the email correspondence we've had, my vet's letter, etc. I just want people to know that they should look elsewhere to protect their furry loved ones.
Insurer: Trupanion
By: Evan
Good/Easy Claim Service ... but expensive premiums.
My last claim was handled well, and the ability to file via email is great. However, I am at a point that I may not be renewing in the future. This is the second time I had your insurance (two dogs) for about 15 years. But, due to increases in premiums over the years it has become a much larger potion of my retirement income.
Insurer: Nationwide
By: John
i recommend you to everyone , and many friends have taken my advice....
best company ever, i reccommend to everyone
Insurer: Nationwide
By: kevin
Grateful I chose this insurance
My claims are processed timely and with no issues. I have not had to worry which is important especially when you are treating your family pet who isn't feeling well.
Insurer: Nationwide
By: Sharyn
Great insurance
Excellent insurance company. Just hope rates do not get higher as my dog gets older.
Insurer: Nationwide
By: Sue
On time all the time
Great and efficient in processing all of our claims
Insurer: Nationwide
By: Mercedes
Great insurance!
Never had any problems getting paid for claims turned in.
Insurer: Nationwide
By: mary
Peace of mind with Nationwide.
With nationwide I always have peace of mind I will be reimbursed with my pet cost. The process is very smooth and fast.
Insurer: Nationwide
By: Gicelle
What title? Not clear.
Prompt attention is given to each claim submitted. I have not had any problems.
Insurer: Nationwide
By: Darla