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Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I love Trupanion!
I love Trupanion!
Insurer: Trupanion Canada
By: Daniel
So grateful to have this insurance!
Insurance covered a good portion of my costs when my cat was injured! Very happy I took out this coverage several years ago. My kitty got the best care and is almost recovered. Their reps were kind and helpful during a scary time!
Insurer: Trupanion Canada
By: Cathy
Awesome it’s worth it .to have the coverage
Henry is doing so much better now he’s made a remarkable recovery and back to his energetic self
Insurer: Nationwide
By: Linda
claims not paying enough for senior citizens
cost of surgeries etc. don't meet near enough for what senior citizens have to pay. I have heard that other insurance companies pay higher however I do not know what they pay monthly for the insurance.
Insurer: Nationwide
By: PATRICIA
Healthy Paws Pet Insurance is Truly There When You Need It!
When my husband and I decided to get a French Bulldog puppy, we know that we would need health insurance for him. Frenchies, although they appear to be hearty animals, can be prone to allergies and some other ailments. I did my homework and compared premiums and benefits of several different insurance companies. I chose Healthy Paws because of its ease of use and its reasonable reimbursement policy. My decision has proven to be a good one. In his two years, Herschel has had allergy testing and a few common illnesses. Healthy Paws reimbursed all of the visits except for routine wellness at 80%, Last week, Herschel unfortunately had a herniated disk, which required emergency surgery. Once again, Healthy Paws came through and quickly reimbursed 80% of the surgical costs and all of the exams medical care. We highly recommend Healthy Paws to any pet owner who wants the ability to provide needed medical care to his/her pet without worrying about the cost.
Insurer: Healthy Paws
By: Sandra
We love Trupanion
After losing our first Norwich Terrier to UAS and the treatment we received from a well known company leaving us with vet bills that required mortgaging our home we have been so happy with Trupanion. The policy is clear. I know what to expect from them. There is never a problem and everyone treats me like a friend and really cares about me and my Norwich babies. One representative talked me through a meltdown when I found out my 10 year old twin soul had cancer. I will never forget her. I cannot say enough good things about Trupanion. I highly recommend them. Thank you Trupanion.
Insurer: Trupanion
By: Dorothy
Everything Great!
Have 3 Maltese and could not do it with VPI !
Insurer: Nationwide
By: Jeanette
Expedient, user-friendly, worthwhile investment.
Very easy to file a claim, quick turnaround on receiving funds. Really like the electronic transfer of funds.
Insurer: Nationwide
By: Alessandra
Happy with Results but may take some time and energy to get claims paid
UPDATE: My pneumonia claim is now being processed. I am satisfied with the results of my claims. It did take time for issues to get resolved but thankfully the manager working the case got in touch with the vet on the phone to work out any miscommunications. Previous Review: When presented with medical records they will dismiss anything that is not in their favor to get out of paying. When you call customer service the only information they can provide you is the notes that are sent back to you with your explanation of benefits. I had to file an appeal twice to have them actually look over the medical records and now they are have sent the vet a question where there’s not really a good way to answer so that they can find some way to get out of paying. Summary of events: Claim submitted 10/21/19 Claim denied 11/1/19 REASON: D11 Policy per-incident limit or lifetime limit has been reached No further explanation or documentation provided to me. I called and they said that the vet thought that the 2 incidents were related. (His previous bout of pneumonia and the most recent one) the hospital did not follow up with my vet which had taken x-rays showing that he no longer has pneumonia between the 2 incidents. So I filed an appeal. Appeal filed 11/4/19 Appeal denied 11/19/19 REASON: D11 Policy per-incident limit or lifetime limit has been reached No further explanation or documentation provided to me. I called and they said that the vet thought that the 2 incidents were related. (His previous bout of pneumonia and the most recent one) the hospital did not follow up with my vet which had taken x-rays showing that he no longer has pneumonia. NO THAT IS NOT A TYPO THE SAME EXACT EXPLANATION OF BENEFITS WAS SENT TO ME WITH A DIFFERENT DATE. I sent them my dogs medical records yet again for a second appeal because when I called customer care yet again they gave me the same reason. I wanted to know why the medical records were not reviewed or why there was no further explanation provided. They said you can file another claim. 2nd Appeal filed 11/14/19 More information requested from the vet: According to Winston’s medical history, he has been treated On three separate occasions for bronchopneumonia. Bring the medical records from your hospital, it indicated that Winston presented on 9/19/19 and 10/20/19 for vomiting, which developed into secondary aspiration pneumonia. The medical records from Hutto veterinary clinic stated that the recheck radiographs performed on 10/3/19 revealed no radiographic evidence of bronchopneumonia. While we understand that the recheck radiographs on 10/3/19 revealed normal radiographs, in your professional opinion’s, has an underlying ideology and or cost for the vomiting a 9/19 and 10/20 been determined? Currently waiting to see what the insurance comes back with this time. This is 2 separate bouts of Pneumonia and I have medical records and x-rays to prove it. However the insurance company is still trying to find a way to get out of paying it. My dog was diagnosed with brachycephalic syndrome Which if you are not aware refers to the combination of elongated soft palate, stenotic nares, and everted laryngeal saccules. While he did have surgery on his everted laryngeal saccules and stenotic nares he also had a repair of his secondary cleft palate which is not a part of the brachycephalic syndrome. However my explanations of benefits states: my hereditary plus was added 2 days too late. I get it. My loss however part of the surgery unrelated to the “diagnosis” made 2 days prior was addressed with surgery and the whole denial was based on the diagnosis of brachycephalic syndrome. I have spent numerous hours filing appeals and speaking with employees trying to resolved this. This company is the absolute worst. If you love your pet stay FAR FAR away!!! I am baffled that the AKC allows their name to be used with this company.
Insurer: AKC
By: Heather Cook
Best investment I've made for my dog!
After losing our 13 year old family pet and incurring many vet bills, when we were ready to adopt a new member to our family, I was curious to see if pet insurance would be worth the money. I opted for the Well Pet plan which is the most expensive but literally covers just about everything. We always meet the annual deductible and so by the end of the year, we have saved hundreds of dollars. I highly recommend Nationwide's Well Pet plan for anyone with a new puppy. Submitting claims is easy and turn-around time is very efficient. Give Nationwide a try. You won't be sorry.
Insurer: Nationwide
By: Lauren