210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I would like the insurance company to pay for prescriptions.
I have been well satisfied wi the insurance claims process and payment. I would like the insurance company to include prescriptions.
Insurer: Nationwide
By: Rodney
Great service
The claim was very easy to input into system and got immediate responses as to when checks would arrive.
Insurer: Nationwide
By: christin
Transparency
My overall and customer service ratings were based on the lack of transparency from nationwide. I reached out to get an idea of how much of my expenses would be covered by my policy for planning Lucy’s treatment. While in the end I was satisfied with the coverage, I proceeded with treatment with little to no peace of mind due to the lack of information and assistance to help me budget the expenses.
Insurer: Nationwide
By: Ray
Peace of mind
Pets are naturally inquisitive and often find trouble... Whether it's experiencing the environment by eating weird objects, or encountering an unfortunate accident. I like knowing that my pet is able to get quality health care. With the coverage we have, I know we are able to acquire any services that are needed.
Insurer: Pets Best
By: Cindy
Super easy
Process is super easy to submit and check status Team is very professional on phone knowledgeable and understanding And answer all questions Thank you
Insurer: Pets Best
By: Susan
Could not have been easier
I used the app to submit my claim, a few days after I had a direct deposit in my checking account, it could not have been easier.
Insurer: Pets Best
By: Felix
Awesome experience
Our dog went to the vet because we saw two teeth that were crooked that weren't like that previously and they suggested doing a cleaning, he needed it anyway and this way they could also do an X-ray on the teeth to make sure they didn't need to be pulled. I realized I didn't have the higher wellness plan and called about 5 days before the procedure and upgraded the wellness plan. Once the procedure was finished I submitted the claim and within maybe 10 days it was reimbursed to us. My experience with the customer service representative on the phone was super knowledgeable and very helpful. It was an awesome overall experience.
Insurer: Pets Best
By: Kalea
Keep up the great work
As my cat aged he did have some medical problems and pets best reimbursed me quickly! When I needed to talk to a representative either by phone or email, they were so easy to contact . Each person was so kind and friendly! I'm am so grateful for your insurance! You made a difficult situation easier do to the fact that I didn't have to worry about the cost end of it. I do tell everyone how great your company is! Please keep up the great work! Thank you, Joanne Helmuth
Insurer: Pets Best
By: Joanne
Awesome
Trupanion responded fast and got my claim back a lot faster then expected.
Insurer: Trupanion Canada
By: Eric
Happy Keira
It was fast and I didn't have to do anything but tell my vet I had Trupanion. Thank you
Insurer: Trupanion Canada
By: Peggy