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Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible service!
I submitted a claim to Healthy Paws on August 13, 2019, for my pet. The email with the claim and required documentation bounced back to me three times before it was finally sent through. They acknowledged the receipt of my information on August 14. After another six days and still no communication from them, I sent another email asking about the status of the claim. On August 22, they replied to my email stating that they have finally assigned a claim number and were working on the claim. It has now been another seven days and still no work. I have just emailed them again hoping to hear from them. It should not take this long to process a claim, especially since they claim on their advertising that 99% of claims are processed in TWO days. Don't believe this false advertising!
Insurer: Healthy Paws
By: Theresa
Peace of mind
All good experiences with ASPCA pet insurance so far, really easy and usually pretty fast to process claims and seems to be done fairly so far. So relieved I insured my cats from day one hoping to never use it as you just never know and sadly I did need to use it, but really helped with that aspect of the worry thankfully.
Insurer: ASPCA
By: Jen
Slow feedback
Although the service seems very complete and thorough, filing a claim is a bit complicated and slow.
Insurer: Pets Best
By: Margaret Guzman
Awesome coverage and customer service
Healthy Paws Pet Insurance has been fantastic for our 1.5 year old Newf that just had ACL/TPLO surgery. Their customer service support is great and the turn around time for reimbursement is extremely fast! I would recommend this pet insurance company to anyone with a furry friend!
Insurer: Healthy Paws
By: Elizabeth
Chester
This is the first time I have had insurance for my dog. We have needed to see the vet for ear infections and allergies for Chester. It’s been super easy to send claims on line and all the claims are evaluated in a timely manner. Excellent service when I have needed to call with a question also.
Insurer: Nationwide
By: Leeann
I have no doubt that ASPCA is best pet insurance on the market today.
Like any insurance policy, ASPCA gives me piece of mind in case life happens! My dog is most important to me and it’s so wonderful knowing that I have ASPCA on my side when I most need them. Thank you from the bottom of my dog mom heart ❤️
Insurer: ASPCA
By: Kelly
Thank goodness for pet insurance
I have never had any troubles whatsoever with Nationwide. Kallie's surgery claim was processed in a week. I fully recommend having Insurance on your pets.
Insurer: Nationwide
By: Danita
Can't believe I waited so long to get pet insurance!
I've had pets all my life, but recently seems my most recent pets have had numerous medical emergencies. My previous dog had the most.....from hypoglycemia, to ligament tears, vomiting of blood, etc. I didn't have insurance for her and paid dearly for that....to the tune of over $10,000. When we got our new dog, we decided to get coverage for both the dog and cat. My cat recently had a urinary obstruction...we got him to the emergency vet in time for them to determine what his problem was, preventing damage to his bladder/kidneys. He had surgery to remove bladder stones and spent 3 days at the emergency clinic. I forwarded my claim to Healthy Paws and within 2 weeks received the checks covering 80% of the over $4,000 vet bill. I am so relieved and reassured that there will be help for us in times of need. Truly happy with the outcome for our cat and our finances. Customer service has been great and even contacted us to find out how the cat was doing. Highly recommended.
Insurer: Healthy Paws
By: Valerie
Easy and Hassle Free
Excellent claim process. Claim was e-mailed in and processed quickly. Highly recommed
Insurer: Nationwide
By: Sam