217,169+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Inconsistent
I have had inconsistent customer service with my experiences. Upon signing up for the policy I was very transparent with the agent on Sophie and my concerns and once covered, I did learn Sophie had cancer. After removal of her tail, I was told by the agent since we removed the area /host where the cancer was and did the asked 2 CT scans proving it was gone, she would be covered for all. This is not the case and I was then told mast cell cancer will always be on her record. I would have NEVER put my dog through more CT scans had this been told tome correctly. Some agents are kind and empathetic and others it is clear they are treating each call as a transaction. The rest of her items have been easy to submit and get approved but it has left a bad taste in my mouth how this policy was explained to me especially with all the documentation I have been able to provide stating we did not know her condition and it wasnt found until after the policy was in place. AS a parent of a fur baby, all agents should be empathetic. Then they auto renewed me without ever contacting me to see if I wanted to or how it was going. There was never a review conducted
Insurer: Nationwide
By: AMY
Best Decision I have ever made besides getting my dog
I am not normally a review person…but sometimes a company goes above and beyond even my expectations and I feel they need to be recognized as such. My last dog had a lot of health issues and 13 years ago dog insurance was not talked about much. This past year I got a new puppy and decided from the get go to get insurance on her. I did my research and Healthy Paws came out on top across the board so I signed her up. It was the BEST decision I have ever made. No one can foresee the future, but it turned out during the first year of my new puppy’s life I would need that insurance time after time. From possible obstructions that resulted in exploratory surgery to gastrointestinal issues that are still in the process of being resolved, they have been there to give me peace of mind. I know I can afford the very best care for my baby and they reimburse me faster than I even thought possible. Well within the 10 day period, I had the money back in my account. They even emailed me to check up on her and when I needed to call them about a question they were kind and compassionate and answered all my questions clearly and quickly. You may think I don’t need this…it’s an added expense… but for as little as $30 a month you have the peace of mind knowing your dog’s life can be saved and you don’t have to say goodbye because you can’t afford it. So eat in one extra night a month and instead get Healthy Paws insurance. Your four legged child will thank you for it and so will your bank account.
Insurer: Healthy Paws
By: CHRISTINA
Quick and easy claim
Needed to submit a claim for some medical care our pup received after a bee sting. The process was easy to follow and Embrace responded and fulfilled the claims quickly. Great reliable service!
Insurer: Embrace
By: John
The easiest and fast claim process!
It is seriously the fastest and easiest insurance company to deal with, love it.
Insurer: Nationwide
By: Deborah
Healthy Paws saved our tripawed cat!
The hope of pet insurance is that you never have to use it. I have been a customer with Healthy Paws for two years before actually needing them! Unfortunately, life happens. Our cat ripped all ligaments in his knee and needed an immediate amputation. Pet care sometimes puts the owner in an impossible position. The expense toll it can take is incredible but having Healthy Paws backing me up made the choice easy. Once I submitted the paperwork via their easy to use app, it only took a week for the checks to arrive at my house. They covered 80% of the incredibly expensive surgery. Their customer service was knowledgeable and empathetic. The only downside is you have to pay upfront which can be challenging if you don't have a credit card to charge. I will preach pet insurance for the rest of my life after this! Healthy Paws was great! I am not sure how it will affect my monthly payment yet, though.
Insurer: Healthy Paws
By: Laura
Easy to use and So much is covered!
I have had a few different pet insurances in the past and this one is my favorite for a few reasons. 1 Low deductible, only 100! 2. They cover almost everything! Most of the other policies we had did not cover check ups or prescriptions which are the most expensive (other than emergencies). 3. Quick turn around! I usually get paid within 2 or 3 weeks which is much faster than other companies I have worked with. 4. They seem to really care about my dog, they always check in after we have a visit!.
Insurer: Nationwide
By: Krysten
Healthy Paws is easy to work with
We've been very happy with Healthy Paws Pet Insurance. We're new to having pet insurance and were reluctant to purchase it, but with 3 dogs it seemed necessary. Healthy Paws is easy to work with, they do just what they say (!) and they are very prompt in paying claims. I especially appreciate how easy they make it to check everything online.....payments, progress of claims etc. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Elena
Great coverage. Quick reimbursement
It was amazing and how well covered my dog surgery wise and how quick the reimbursement took place. I also surprisingly received an inquiry as to how my dog was doing. Fantastic job
Insurer: Healthy Paws
By: Ellis
Happy Customer
I've had Nationwide Insurance for my Rat Terrier since she was about a year old and have been consistently happy with the service.
Insurer: Nationwide
By: Susan