217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have always been happy with the customer service with your company from a basic phone call inquiry to submitting a claim.
We have always been happy with the customer service with your company, from a basic phone call inquiry to submitting a claim. Everyone seems genuinely interested in the health and well being of our pets.
Insurer: Trupanion Canada
By: Emily
Vet recommended
Vet recommended
Insurer: Trupanion Canada
By: Katherine
Great service
Very pleased with the prompt reimbursement for Bentley's visit with his cardiologist. Thank you
Insurer: Trupanion Canada
By: Jane
Payments are too high
Payments are too high
Insurer: Trupanion Canada
By: Candida
Compassionate and Helpful
I found the Trupanion representatives to be knowledgeable, helpful and most importantly compassionate as they walked me through the claims process and answer any questions I might have. I am so happy we have this insurance and have been very pleased with their response to our needs.
Insurer: Trupanion Canada
By: Elizabeth
First time claim
Quick and easy , all done online
Insurer: Trupanion Canada
By: Brigitte
The claims process itself was fine.
The claims process itself was fine. However, I feel that if an animal is sick, the consultation should be covered. I ended up getting no reimbursement for my cat's illness. The premiums go up all the time and on the odd occasion that I submit a claim, I don't get anything back.
Insurer: Trupanion Canada
By: Karen
Economic value questionable
I am paying too much for the return on my insurance. I would be better to start a bank account with the monthly premium
Insurer: Trupanion Canada
By: Edward
Easy to use, great customer service
I was hesitant to purchase pet insurance - it seemed expensive and unnecessary. Then my dog had an emergency vet visit and I quickly realized the value! I researched and compared brands and finally decided on Healthy Paws because it seemed like the best fit for what I was looking for. We have had this insurance for over 3 years and our 4 year old Golden Retriever has already used it several times. They cover 80% of our costs outside of standard well visits, etc. We had a very expensive surgery to remove a possible cyst and it was totally covered. Aside from the good coverage, I also LOVE how easy it is to submit claims. I usually scan my receipts and records while standing in the vets office checking out. If covered, I have a check within a week. They have great customer service and I highly recommend.
Insurer: Healthy Paws
By: Kelly
Happy to have good pet insurance
So glad that we have pet insurance when we need it. Mia is not often sick, but after relocating to Northwest Florida from South Florida we encountered a sick doggie. We were quickly able to locate our new vet who was awesome. He prescribed medications and Mia was on the mend rather quickly. So good to have a happy girl again. We filed a claim for yearly visit before we moved on 11/30 and it was paid out by 12/3. We filed this last claim on 12/9 and it is in process of being paid out. Claims are easy to file. I do it myself now rather than bother my vets staff. If Nationwide has a question they email and I am able to fix the issue and the claim goes on. We now have our 2nd pup on the plan through my work insurance. How cool is that? So far no problems with our pup so we have not had to file for her, but when we do, we know Nationwide will respond quickly. The only thing we do not like is that the premium has gone up every year. Mia is worth it but it if gets much higher we may have to find a different insurance for her. They say age of dog does not matter nor do the amount of claims but it has gone up significantly from what started at 80/mo to now 143.00. Nationwide you need to get a handle on that piece or you will lose customers.
Insurer: Nationwide
By: Tina