154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

338,308 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,682 reviews

4.9
Healthy Paws

10,931 reviews

4.9
Fetch

5,140 reviews

4.9
Trupanion

58,909 reviews

4.9
Pets Best

14,567 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 04, 2024

Embrace has always been there for us

Embrace has always been there for us. Customer service is top notch. Online portal makes submitting a claim easy and reimbursements are quick for covered claims.

Insurer: Embrace

By: Vincent Aliberti

September 03, 2024

Inconsistent handling of claims

The first 2 claims were handled quickly and efficiently. I have had problems with another 2 claims, however. While the staff is pleasant, nothing happens. They either need more information or didn’t receive what was submitted. The vet sent the information twice. Not good enough. They wanted information since the puppy’s birth. Fortunately, I did have some pedigree information and medical care information. Still haven’t received reimbursement after 2 months. No consistency. They say claims usually take up to 30 days. Stock up on your patience.

Insurer: Embrace

By: Carolyn Goodwin

Verified September 03, 2024

Prompt service of my pet insurance…

Prompt service of my pet insurance claims.

Insurer: Embrace

By: Dan Rahn

September 03, 2024

Answered questions super clearly

Answered questions super clearly, had tons of useful information, very friendly and personable. Really felt like she cared about my cats!

Insurer: Fetch Canada

By: William Updegraff

September 03, 2024

Ilusory coverage. Non responsive to inquiries

Ilusory coverage. Non-responsive to inquiries. Onerous requirements for establishing lack of pre existing conditions. Catch 22 exclusions.

Insurer: Embrace

By: Dennis LaRochelle

September 03, 2024

Easy website and Claims process

Easy website and Claims process

Insurer: Embrace

By: Kitrena Warren

September 03, 2024

Ease of filing wellness claims online…

Ease of filing wellness claims online and prompt review of all claims. Great Service!!

Insurer: Embrace

By: Terrance Owens

September 03, 2024

Do not use Healthy Paws

They continuously increase your premium. They do not work to communicate with your vet for any claim. I’m convinced they troll all of the review sites and get their bad reviews taken down. Look at Reddit if you want honest opinions from previous customers.

Insurer: Healthy Paws

By: Kaylee Nelson

September 03, 2024

Embrace has been phenominal!

Embrace has been phenominal! My Pyrenees mix has had multiple issues over the last several years, and Embrace has helped make it possible to get the surgeries and treatments he's needed to help keep him mobile. Their claim submission process is easy, their claims processing time is usually pretty fast, and their customer service is top notch! Thank you, Embrace!

Insurer: Embrace

By: Jennifer Meadows

September 03, 2024

User friendly website and very helpful…

User friendly website and very helpful customer support.

Insurer: Embrace

By: Vance Myers

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