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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Healthy Paws is a caring company that…
Healthy Paws is a caring company that cares for our pets. Vet bills are expensive, and knowing I don't have to worry is comforting because I have great pet insurance. They have helped me several times over the years. Filing a claim is easy. I download the vet's invoice along with the reports. They e-mail to let me know they are processing my claim. In a day or two, they e-mailed me it was complete. I had pet insurance years ago and I was very disappointed with their high prices. Healthy Paws is affordable. It's worth it to have a great company that gives great service and cares about your pet. AM
Insurer: Healthy Paws
By: Annette
2.5 weeks and still no paymt.
A claim shouldn’t take 2 weeks to process and if that is their stance I’m finding other dog insurance. I was with another dog insurance prior to fetch and they file claims in 3 days. I’m still waiting for my claim with fetch which has now been 2 1/2 weeks. Ridiculous. My own health insurance claims only take 5 days. I will not renew with them again.
Insurer: Fetch
By: Consumer
It took an extremely long time to…
It took an extremely long time to approve my claim I also feel that when purchasing insurance that there should not be a limit of coverage as we pay our premiums and that is what insurance is for is to protect us from the unexpecred
Insurer: Embrace
By: Thomas Dealy
Be careful
Be careful. The flagged my pet with a pre existing condition of “allergies” and so now they flag any issues as “allergy” to not reimburse. I had to rush my dog the an urgent vet because he was bitten by a spider in the neck which caused inflammation, raspy breathing, and swelling. $262 vet bill for an antibiotic shot. ASPCA denied my claim within a day since apparently that falls under allergies… Called in, was told the decision was final but I could jump through multiple hoops to try and dispute it with a long vague explanation that included me mailing in a letter. (Idk if true but that’s what I was told)
Insurer: ASPCA
By: KC Baxter
Claims paid quickly
I have filed three separate claims recently and the online process is straightforward and easy to navigate. After meeting my deductible, the claims were processed and paid quickly.
Insurer: ASPCA
By: DME
I was having trouble setting up the…
I was having trouble setting up the billing portion for the policy. Amanda was professional, personable and took care of my issue immediately. Well done!
Insurer: Fetch Canada
By: Mark Evans
I have nothing less of GREAT AWESOME…
I have nothing less of GREAT AWESOME SERVICE. The Customer Service is #1. Most importantly my Pooches Claims are handled promptly! Keep Up The Awesome Service!
Insurer: Spot
By: Blanca Ortiz
Its the worst and I mean the worst Pet…
Its the worst and I mean the worst Pet Insurance ever I would never tell anyone I know to take your insurance for your Pets.
Insurer: Embrace
By: Summer Shore
Fantastic service
Fantastic service. We had an issue with our dog and the insurance covered almost the whole cost. We highly recommend them.
Insurer: Embrace
By: Alan Sugarman
User friendly, great customer and pet care
They have helped us numerous times. Submitting claims is super easy, and they respond immediately. Our claims have never been denied, and payment is quick. I wish they would insure my whole family!
Insurer: Embrace
By: Amanda