216,391+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service
I’ve been trying to contact them and accessing their website for over a week. Nothing. Keep getting bounced back to log in screen. Tried calling no answer. On face book stated they are doing updated maintence. Taking over a week? Piss poor. Can’t even answer the phone when you call? There is NO quality customer service here. Will be looking for new insurance company for my dog. Will ask my vet who they recommend.
Insurer: Pets Best
By: Laura
Smooth claim process
I was very pleased with how smoothly the claim process went. I'm about a week, I had the money in my account!
Insurer: Spot
By: Jennifer Stephenson Williams
It takes some time to process the…
It takes some time to process the claims. That’s my only concern. Otherwise Spot has literally been a lifesaver for my sweet puppy.
Insurer: Spot
By: Heidi
Peace of mind
Having Pumpkin Insurance is very helpful, knowing that most of my cats appointments are covered. The cost of everything is going up, and it’s nice to know I have a cushion, in case my cat needs more than a checkup!
Insurer: Pumpkin
By: Patricia
It was a easy process if you provide…
It was an easy process if you provide all they ask for. The customer service team was wonderful and answered all my questions. As well as assisting me to get my claim processed correctly. Great experience so far
Insurer: MetLife
By: customer
Easy simple registration!
Easy simple registration!
Insurer: MetLife
By: Joe Perez
Very easy to submit a claim and get it…
Very easy to submit a claim and get it approved. It took less than 24 hours to get paid for my pet’s surgery.
Insurer: Pumpkin
By: Michael
Happy until now
I've been very satisfied with this company until now. They have been insuring my husband's service dog for 11 years. The cost suddenly shot up, they said it was due to inflation and the dog's age. He's had few problems in this time, and it seems that their rates should continue in his senior years. I can no longer afford this company.
Insurer: Embrace
By: Paula Young
No stress, just efficient
Just incredibly fast and efficient. I wasn’t stressed about this process and was able to focus on my poor sick kitty. Thank you so much.
Insurer: Pumpkin
By: Ashley O.
Great representative who was helpful
Great representative who was helpful, polite and very patient with all my questions.
Insurer: Sonnet
By: Gigi Morse