217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Consistently good service
I have consistently had a good experience with Trupanion in the 4 years since I signed up. I have frequently recommended Trupanion to my friends who have pets.
Insurer: Trupanion
By: Cynthia
They don't cover what they claim they do
While I was provided coverage when I needed it for my 2 dogs in April, I still had to pay alot more than I was led to believe was part of my coverage. They always say, you pay your deductible and 10%. I paid my deductible on my one dog 3 times over and way more than 10% for her emergency bloat surgery. She was spayed and had a lump (found during surgery) removed and they cut her bill into thirds, medication, anesthesia, etc. At a time when I had 2 dogs in two different hospitals, it was very frustrating to know that they don't cover all they say they will. I spoke with them about my one girl and tried to understand the bill and it was so confusing. If my girl didn't have kidney disease I would change to another company.
Insurer: Trupanion
By: Holly
Amazing support
I have been blessed to care for an amazing dog, and Trupanion has given me the ability to ensure she has the best care. My dog was diagnosed with chronic pancreatitis at a young age and abnormal foot growths. Since being covered under Trupanion I have felt a sense of peace to ensure I can give my dog the best treatment to get her through flare ups or reoccurrences. The ease of the submission process of the claims, amazing customer service when I have questions, and the overall support to help you through the process is everything you could dream of and is a reality with Trupanion. I am beyond thankful for the caring team at Trupanion.
Insurer: Trupanion
By: Jamie
Awesome insurance -- the best!
I just wanted to send you a note to say thank you. My golden retriever, Roxy, has had one problem after the next since we got her (from a "reputable" breeder). Ear infections, allergies, two torn ACL's and now a terrible sinus infection that we are trying to fix. Have tried antifungals, antibiotics, (no improvement) and are about to do a rhinoscopy. It could be as simple as she sniffed a foreign body up her nose, or as serious as an autoimmune disease or cancer. One thing I haven't had to worry about is choosing between putting food on our table and giving our dog the care she needs. You have always reimbursed fairly, and I've never had any issues (and thankfully you haven't dropped me!). You are a wonderful, wonderful company. Thank you so much. I'm saying prayers for my dog, and a huge thank you to you and your team. I've referred many people to Healthy Paws as well as completed online reviews. Let me know if there's anything else I can do to say thank you. I am so glad I got healthy paws.
Insurer: Healthy Paws
By: Becky Anne
Simple to use, speedy reimbursement.
Healthy paws has been a great insurance company and they have always completed the claims in a timely manner. Very simple to take a picture in the app and submit. Anything that is covered after the deductible is then just deposited into my bank account taking very little of my time and effort. With a busy life I appreciate this and allows me the peace of mind to give my dog the very best care like he deserves!
Insurer: Healthy Paws
By: Lauren
Thankfull
Thank you Trupanion! The Trupanion teams professional, prompt and caring has made this very hard, difficult, emotional and costly experience that Buster and I are going through easier. Thank you so much! Trish & Buster🐾
Insurer: Trupanion
By: Trish
Efficient and timely service
We visited an emergency vet for the first time (our girl was having some type of allergic reaction) and the clinic processed the paperwork for us. Then in a couple of days we received email notification from Trupanion. It was that easy. Hands down the most efficient and timely process. Thank you Trupanion - I will definitely be recommending your insurance to my fellow pet owners!
Insurer: Trupanion Canada
By: Celia
A very happy client for almost 10 yrs.
We have been with Trupanion for almost 10 years now and are very thankful that we are. The service is great and it makes unexpected vet visits much easier to deal with.
Insurer: Trupanion Canada
By: Glynis
Excellent service once again.
Prompt and efficient claim processing has been, and continues to be, my experience with Trupanion.
Insurer: Trupanion Canada
By: Deidre
Excellent customer service
Have been with Trupanion since 2000 and I do not have one negative thing to say about this company. Always prompt and courteous and truly care about the well being of your pet.
Insurer: Trupanion Canada
By: Joanne