215,717+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,717 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This was my first time submitting a…
This was my first time submitting a claim online so it took me a while to figure out what documents were needed. SPOT was helpful and gave me time and instructions.
Insurer: Spot
By: Suzanne Anderson
Easy to submit claim and quick…
Easy to submit claim and quick reimbursement.
Insurer: MetLife
By: Claudine
Inconvenient, Suspicious, and Poorly Designed
Payment date was moved without consultation. Horribly inconvenient when you're trying to pay, cancel, and move on. Website is designed horribly, no option to cancel without getting ahold of them directly, phone number links to a robot and asks for an extension that I was never given and isn't in the app. Makes me feel like I'm not allowed to leave, worries me that I will not be able to get this fixed and will be paying for 2 policies at once. I Just want a section where I can put in my card, pay it off, and leave.
Insurer: Sonnet
By: Val Carney
Great company!
We have been with PetsBest since we brought our baby girl home! She has now had knee surgery on both legs for torn ligaments. We filed a claim on her insurance and have been very pleased with the results! To file a claim you just have to send a photo of the receipt and they handle everything else! It takes about a month or so for larger amounts but they always keep you posted on your claim! They have paid exactly as the policy says! Would definitely recommend!
Excellent Care
Thank you for taking such great care of our little boy! It was so easy to work with your staff!
Happy with Healthy Paws.
Been very happy with Healthy Paws. Filing claims is very easy online. Reimbursement decision is done very quickly and great with direct deposit. Been with them almost 13 years for my Mozart.
Insurer: Healthy Paws
By: Gary Samuel
Simple to submit claim…
Simple to submit claim and upload documents through the app. Refund was quickly delivered.
Insurer: MetLife
By: customer
Unhappy, Not Company
Most importantly, their premiums are raised annually at a higher rate. At least $40-$50 more a month. I've been with them for 5 years and sorry I picked them. Unfortunately, other insurance companies will not cover pre-existing conditions even if they are minor like an ear infection. Also, their operational phone hours are short. You're lucky to reach them before they close for the day. I should have gone with Trupanion.
Insurer: Fetch
By: Karen