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Went from a great company to a horrible one,will change company after insurance runs out if this is how they perform.
Need to go back to being the company you were, the changes are not good. I had you for many years with my dog & didn’t question using you for my two pups but the experience has been horrible and I’m sorry I signed them with the new Embrace
Insurer: Embrace
By: Judith
Having pet insurance for my dog
Having pet insurance for my dog, Dexter from the day I brought him home is one of the best financial decisions I’ve ever made. Choosing Health Paws is the best. They have paid every claim (and there have been many) exactly as I expected, quickly and easily. Dexter has been “blessed” with ear trouble, allergies and now a bum knee but I wouldn’t trade him for the world. With Healthy Paws, I have been able to give him the treatment he needs without breaking the bank. When comparing insurance companies, look beyond the premium cost and really investigate the policy coverage, especially for chronic problems, because it carries greatly.
Insurer: Healthy Paws
By: Marcie Pugh
Trupanion is awesome, Friendly and Knowledgeable Staff.
Trupanion it a great company. I have never had pet insurance before and am glad my Daughter recommended you to me. I will also recommended Trupanion to my Friends. Thanks again, Caroline 😊
Insurer: Trupanion Canada
By: Caroline
Fast Claims processing
We recently had some unexpected (expensive) health issues; happy to say Healthy Paws came through - turnaround time for processing claims was so quick! We had quite a few claims, but it is such an easy process - upload a copy of the invoice, and within 2 weeks, you get your reimbursement - sometimes it was within days! & they sent a follow up email to see how we were doing, which I thought was a nice touch. I was originally reluctant about purchasing insurance, but glad we did and that we chose Healthy Paws.
Insurer: Healthy Paws
By: RS
Very simple and easy
Very simple and easy. Fair prices.
Insurer: Spot
By: Melanie Palton
Fast claims processing
We recently had some unexpected (expensive) health issues; happy to say Healthy Paws came through - turnaround time for processing claims was so quick! We had quite a few claims, but it is such an easy process - upload a copy of the invoice, and within 2 weeks, you get your reimbursement - sometimes it was within days! I was originally reluctant about purchasing insurance, but glad we did and that we chose Healthy Paws.
Insurer: Healthy Paws
By: RS
Healthy Paws really cares!
I used Healthy Paws for the last seven years with my rescue Golden, Kayley, and I found them to be a very caring and reliable company. My claims were handled quickly and when we had reached our deductible payments were also made quickly. The customer service team was always friendly and helpful. But what made the biggest impact was when Kayley became suddenly ill, they sent emails asking how she was. When she passed, I received more kind emails, plenty of support from the customer service staff and I received a card with a hand written note understanding my loss.
Insurer: Healthy Paws
By: Kathy
Quick and pleasant customer service.
Quick and pleasant customer service.
Insurer: Spot
By: Yasmin Harris
It's nice to be protected by this coverage
I had to submit about 4 claims lately for our dog who has had a few minor things happen to him and an "under anesthetic" dental cleaning. We were please to be getting back quite a bit of the money we paid for these visits, procedures and medicines. It was also very easy to submit the claims and they reviewed them and got back to me with an easy to understand explanation of what was covered. I appreciate your coverage!
Insurer: Embrace
By: Robin
Good Compan
I have to say that this company did honour their contract. Their staff is excellent and compassionate. I would recommend them.
Insurer: Pets Plus Us
By: Line