154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
331,057 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,677 reviews
10,925 reviews
5,119 reviews
58,897 reviews
14,559 reviews
Category with most reviews
This chart shows the distribution of review categories.
Protected with amazing insurance
They make it quick and easy to get reimbursed and the customer service is great! Also, I did my research and SPOT has the best coverage for the best deal.
Insurer: Spot
By: Kahea
I’d give zero stars if possible
I’d give zero stars if possible. They have fought every single claim I’ve made with both my dogs tooth and nail. Their service reps have been rude, dismissive and condescending. When asking questions they talk over you and repeat unrelated information at you. The current denial of my claim is based off of definitions not included in my policy documents. I would not recommend them to anyone.
Insurer: Spot
By: Jordon
Prices are too high, slow to process
Very slow in processing claims, find any loophole or excuse possible not to cover claims, call anything they possibly can a pre-existing condition, do not cover half of the things they should, increase prices every year SIGNIFICANTLY, pet portal is frustrating to use - should be able to view all info regarding a claim (amount, where, date, which dog, claim details etc). Do NOT recommend them for accident or illness for the above reasons. Rates in general are way too high. Adding fees for things that should be covered - like dental, prescription etc. Should always cover expenses for euthanasia, cremations etc even if wellness funds are depleted. They need to lower prices, stop claiming things are pre-existing, process claims faster, and overall provide better CS.
Insurer: Embrace
By: JenJay
The claim process is fairly easy to…
The claim process is fairly easy to understand and submit.
Insurer: Embrace
By: Mary Lou Anderson
Response Time Outstanding
Embrace's response & turn around time was unbelievable. Had my puppy at an Emergency Vet on Sunday, submitted my invoice on-line on Monday and by Tuesday morning, $776 was already deposited in my checking account. To be very honest, I had considered canceling my insurance after an earlier claim had been denied due to "pre-existing condition". But I am glad I didn't. After my puppy had a massive blockage from swallowing something he shouldn't have and he had to have emergency procedures, I could not have been more impressed with there service.
Insurer: Embrace
By: Gayle R
Amanda Mello is amazing!
Amanda Mello, the Fetch pet advisor that I spoke with today was fantastic! So helpful and considerate. I added insurance to my Fetch account for my families new kittens and mamma cat on the phone with Amanda and she was patient and clear and friendly and I couldn't have been more pleased with her service.
Insurer: Fetch
By: Shawn Lewis
Embrace is very efficient
Embrace is very efficient and their Claims Representatives are very knowledgeable. The re-imbursement on claims is quick and trouble free.
Insurer: Embrace
By: Alan Maxson
Not dealing directly with insurance…
Not dealing directly with insurance personnel makes the process a little more difficult. However, my experiences with Embrace are mostly positive
Insurer: Embrace
By: PATRICIA DOUGHERTY
Reliable, honest, straightforward coverage.
I have found Embrace to be strictly business and good business when it comes to honest coverage, and a reliable ally caring for my pets.
Insurer: Embrace
By: Helle Marie Aarma
Horrible
Horrible! Got pets best when we got a brand new puppy. Signed up for the regular plan plus wellness. Approximately $85 a mo. Submitted first claim $39 boosters. 30 days later I get a request for prior records. I emailed back saying first visit. No prior records. They denied claim. I called. Btw this was my second call and wait times were 20 and 30min each time! Was told would reopen claim they have not. I’m out 2 pymts already and quickly approaching 3rd and they can’t even pay a 39$ booster claim on a brand new puppy when I signed up for additional plan that covers boosters/vaccines. Absolutel fraud
Insurer: Pets Best
By: Tracy Turner