154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 25, 2020

Good coverage in specs but they haven’t paid a dime so far on 5 covered claims

Pets Best appeared to me to have the best coverage at 90%, unlimited, $500 deductible, and with Pro plan covered regular visits. However, I have submitted 5 claims (claim process is automated and works well from a smartphone). All covered/approved within a couple of weeks During covid. So far Pets Best hasn’t paid a dime because it either went against my deductible or against co-insurance. I’m disappointed and feel it’s like regular health insurance which doesn’t cover the bills. My pet hasn’t had a large problem yet though, so maybe they’re better on catastrophic care situations.

Insurer: Pets Best

By: Julie

Useful
July 25, 2020

Easy to navigate

Easy to navigate, timely claim review and reimbursement. Very satisfied.

Insurer: Pets Best

By: Patricia Adamski

July 25, 2020

Pets Best is A1

I never thought about getting pet insurance previous to my Siberian Husky that I adopted from a Husky rescue because of all the ones I researched, this one seemed to have the best wellness insurance and again, I knew nothing about pet insurance and honestly thought it was a ruse but this is the best pet insurance to have and I highly recommend it. I took my dog to the vet for his very first checkup and he required a check for heartworms, bloodwork, a heartworm pill and the office visit, it came out to 160.00. I received a copy of my invoice got home and filed a claim on Pets Best website under my pet's insurance and it took less than a week before I was reimbursed for the office visit, heartworm check and bloodwork but not the elective heartworm medicine I purchased but a few days ago I received an email with the reimbursement invoice attached and I received 130.00 to be deposited into my account in a few days. I must say this insurance is A1 and so far so good!!!!!!!

Insurer: Pets Best

By: Allison Taylor

July 25, 2020

Great response to our claim

We took our puppy to an emergency veterinary hospital when we were out of town. The hospital provided all of the required information about our pet's treatment. We submitted a claim to Figo, and Figo paid it in full and very quickly.

Insurer: Figo

By: Wja

July 25, 2020

Times

It takes to long to hear a response once I submit a claim.

Insurer: Pets Best

By: Daniel

July 25, 2020

Beyond Amazing!

The BEST! Sadly I have had to file two large claims with Healthy Paws and cannot say enough good things about them. The claims filing process is so simple and they quickly reply, pay and check up on us too! I don't know what we would have done without this policy. Peace of mind!! Best purchase. I wouldn't own a dog w/out having pet insurance.

Insurer: Healthy Paws

By: Patty

Useful
Verified July 25, 2020

The BEST!!!

The BEST! Sadly I have had to file two large claims with Healthy Paws and cannot say enough good things about them. The claims filing process is so simple and they quickly reply, pay and check up on us too! I don't know what we would have done without this policy. Peace of mind!! Best purchase. I wouldn't own a dog w/out having pet insurance.

Insurer: Healthy Paws

By: Patty M.

Verified July 25, 2020

Like a reliable friend

Trupanion has made our life so much easier. Without their support and quick responses to doctors and hospitals we wouldn’t know what to do. We were able to save the life of our 5 year old Chipoo, Dakota, after he had a near fatal spinal injury. Trupanion was absolutely amazing! We couldn’t have done it without them. Thanks Trupanion, for caring and putting us at ease when it counted most. They are truly like an old reliable friend.

Insurer: Trupanion

By: thomas

Useful
July 25, 2020

Pets Worst

Pets Best - needs to rename itself to Pet's Worst - our motto is do everything imaginable to not pay a claim. And in the unlikelihood we have to pay a claim, make sure its about $0.10 on the $1.00 of the actual bill and pay it on a 30 day+ schedule. Absolutely the worst experience/biggest scam I've ever dealt with in my lifetime!! Completely wasted 6 mos of paying a premium to this scam of a company after submitting two legitimate medical bills - where they found every possible reason not to pay or a fraction of the actual cost of the medication. Save your money and find a different Pet insurance company or you'll end-up writing a review like me after submitting a few claims!!

Insurer: Pets Best

By: Peter

Useful
July 25, 2020

It was super easy to enroll and there…

It was super easy to enroll and there were various coverage options to choose from. Someone from Spot even called me to follow up and informed me that the preventative coverage actually started immediately so my cat Noah’s first ver experience was actually covered. I’m already impressed.

Insurer: Spot

By: Veronica DeLane

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