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Extremely patient and addressed my concerns.
Extremely patient and addressed my concerns.
Insurer: Trupanion
By: Steve
Great
Filed claim for insulin for Frappachino everything went as expected.
Insurer: Trupanion
By: Julie
first claim and I'm already getting "pre-existing condition" which is not true.
first claim and I'm already getting "pre-existing condition" which is not true. also information was mis-interpretted from the Vet report and is also not correct.
Insurer: Trupanion
By: Karen
Top customer service
Great and knowledgeable customer service
Insurer: Trupanion
By: Fred
So glad I chose Trupanion!
Great every time!
Insurer: Trupanion
By: David
Helpful cheerful answered my questions sent email immediately.
Helpful, cheerful, answered my questions, sent email immediately.
Insurer: Trupanion
By: Cystal
I asked if another request for records could go out to my vet.
I asked if another request for records could go out to my vet. You have done 2 without a response from the vet. I was told no that you have a limit of how many you do. Since I am paying almost 100 a month, it seems two minutes of time could be used to honour a written request from me. I realize the lack of information is not your fault, but it is needed for my claim.
Insurer: Trupanion
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