154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 07, 2025

Easy stress-free process

Our girl was unexpectedly and suddenly ill but knowing we had insurance to help offset the costs ensured we got her the proper care early! The Animal ER works directly with Trupanion so the post visit stress was eliminated knowing we left the facility with her coverage approved. If only human health insurance worked so smoothly.

Insurer: Trupanion

By: customer

Verified July 07, 2025

Claim reviews takes several days to…

Claim reviews takes several days to process and there should be a way to upgrade coverage during the current term.

Insurer: MetLife

By: Kyle Foster

July 07, 2025

Enrollment

Simple process to complete. Easy to review start up info.

Insurer: Fetch

By: Karen

Verified July 07, 2025

Great phone service for questions.

Great phone service for questions.

Insurer: MetLife

By: EDUARDO GARCIA

Verified July 07, 2025

I can't say enough good things about…

I can't say enough good things about Pumpkin. The ease of submitting a claim online and if you need help a customer service representative answers right away. Customer service is phenomenal, patient and caring. The claim was taken care of very quickly. Thank you again.

Insurer: Pumpkin

By: Lisa

Verified July 07, 2025

The claim process is simple and payment…

The claim process is simple and payment comes within a few days

Insurer: MetLife

By: Jerome Alessi

July 07, 2025

Do not use fraudulent company

I submitted a claim for a critical and necessary surgery—our dog had bone exposed. ASPCA Pet Insurance repeatedly claimed they never received the medical records and closed the claim. I resubmitted everything, only to be told it was now a duplicate—and they closed it again. This company is a total FRAUD. I’m cancelling my policy immediately. They cheat American consumers and jeopardize the health of our pets with their shady practices and endless runarounds. ASPCA Insurance, you are a disgrace. The worst insurance company I’ve ever dealt with.

Insurer: ASPCA

By: PV

Verified July 07, 2025

Horrible Company

I had my pet insurance through 24hour Pet Watch - they decided to no longer do insurance so they sold my plan to Hartville. I am now paying more $34.00 more and I have less coverage. Customer Service horrible! I was able to summit claims for prescription food and wellness visits but not with this company!! Do not get your insurance through Hartville.

Insurer: Hartville

By: Patti

Useful
Verified July 07, 2025

Breathing easier

Pets Best allowed us to get the necessary test done for our boy. Due to his age and having his first seizure at 7.5 years of age it was assumed he had a brain tumor. After his MRI and blood work we found that he doesn't have a tumor or underlying infection and are very grateful to the doctors and Pets Best.

Useful
Verified July 07, 2025

Claims Paid Quickly

Every claim we have submitted has been processed and paid quickly

Insurer: Pets Best

By: Janay

Useful

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