216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad communications and delays with no explanation
We got insurance for our dog. She had some teeth that needed to be removed. The communication with the company has been slow and sometimes non-responsive. When I asked a question about what other documents they needed to complete the claim they never responded, then I got an email saying they were closing the case because I didn't give them all the documents. When I asked why they never responded to my email asking for clarification, they apologised but didn't respond to my question about how to best communicatie with them. After resending all the correct documents, they said it would be processed in 3-5 days. It's now been over a month with no response.
Insurer: Prudent Pet
By: Katie
Long time happy customer
Long time happy customer My cavalier has been covered by Embrace since puppyhood. He's now 12 years and it's been quite the ride: he's a wonderful dog with lots of medical problems over the years. I've been very happy with the coverage Embrace has provided for his emergency care.
Insurer: Embrace
By: Sharon C
Embrace makes it so easy
Embrace makes it so easy. I will always use Embrace for all my pets. Rarely are there any rejections. We live in a very rural place my dog is always getting hurt. So we embrace Embrace pet insurance. Thanks for your love.
Insurer: Embrace
By: Rancho Santa Fe
Was easy to navigate and fill out but…
Was easy to navigate and fill out but modifying info was a bit of a chore. Partly my fault for putting in a test start date just to see the quote in the first place. Thought the quote would be just a quote then fill in the start and what not. Either way glad I made the switch.
Insurer: Sonnet
By: jeff bennett
It was great until they discontinued my…
It was great until they discontinued my policy and attempted to replace it withth something insanely crappy.
Insurer: Nationwide
By: Janna Reddig
Heathypaws has a great company ABSOLUTLY !!
Heathypaws has a great company. They are responsive and caring. Easy to work with.
Insurer: Healthy Paws
By: William Moretti
Great insurance for my French bulldog.
I needed to file a claim for my French Bulldog Gracie. I had read the reviews and feel that they were dismal. I turned in Gracie's history and the current surgery she needed which was tumor removal in her gums and a few other "frenchie" items. I was reimbursed approximately 66% of the vet bill. I signed her up for emergency and accident insurance only. I felt that the reimbursement was completely fair. I had no problems with reimbursement and just received my check today - thus the review. I would rate Spot pet insurance a 5/5. I felt that they were fair and I received the judgement and payment relatively quickly. I have no complaints! Thank you for your help and assitance.
Insurer: Spot
By: Suzanne Buie
The Sonnet agent is friendly
The Sonnet agent is friendly, good experience, know exactly how to answer my questions. I am really satisfied with what I got from the quote.
Insurer: Sonnet
By: Hung Tran
Fabulous customer support
Fabulous customer support! Great coverage. Our 14 yr oldGoldenDoodle should have worked for Maxwell Smart or Deputy Dog. Her nose will lead her everywhere which has landed her in the ER too many times. Healthy Paws was there to keep our peace of mind and out of financial debt! Have recommended them several times and will continue to do so. I thank them for making healthcare affordable and giving my dog 14 amazing years!
Insurer: Healthy Paws
By: heischindlaol.com
The ease in submitting the claim
The ease in submitting the claim. Easier than doing anything for humans.
Insurer: Embrace
By: Katherine Emert