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All my calls were answered in a timely manner the representatives I spoke to were very polite courteous and assisted me with all questions I had to address.
All my calls were answered in a timely manner, the representatives I spoke to were very polite, courteous and assisted me with all questions I had to address.
Insurer: Trupanion
By: Alex
All of my questions were answered in an accurate and professional manner.
All of my questions were answered in an accurate and professional manner.
Insurer: Trupanion
By: Vivian
We did a plan last year
We did a plan last year, we know everything that covers and not, but when we used something that should be cover and we call them because they did not accept and always give us excuses, we are so unhappy with the services because we already spent a lot of money and they never cover. So upset the service, to be honest.
Insurer: Trupanion Canada
By: Adriana Valentini de Lima
We owe our cat's life to Healthy Paws!
My cat has been insured by Healthy Paws since she was a kitten, for almost 10 years now. When our monthly premium increased a substantial amount this year (from $34 to $61), I strongly considered canceling her policy because I was so frustrated with the huge jump in cost. I took more time to think about it and realized that I had never had a bad experience with them otherwise, and that my cat was more likely to need costly medical care as she got older, so I stuck with the policy. THANK GOODNESS I STUCK WITH THE POLICY. A few months after the increase, my cat developed an obstruction that required emergency surgery to remove, then she developed severe sepsis following the surgery and almost died. She spent almost three weeks in the ICU and required a second surgery to remove dead tissue that the infection killed. We NEVER would have been able to afford this level of care for our cat without Healthy Paws. Even though I knew she was absolutely covered under her policy for these events, I still called several times to check in and was always reassured that was the case. When she was discharged from the hospital, I submitted a claim to Healthy Paws for $18,846; they reimbursed me $16,961 (90%, and I had already met my $100 deductible earlier in the year) via direct deposit EIGHT BUSINESS DAYS LATER. They even sent me a few follow up emails to see how my cat was doing with her recovery. While I can understand the gripes about the monthly premium increase, I don't understand the complaints about anything else. When I called, I was never on hold for longer than 10 minutes, and was often connected to someone after a few rings. I understood my policy back and front and knew that Healthy Paws would cover what had happened. Because of Healthy Paws, we were able to say YES to everything that would provide our cat with the best possible care at the only facility in our state that has a Vet who is board certified in Critical Care. Our cat is now home and improving rapidly every day. We're so incredibly grateful that we had Healthy Paws on our side, and we're telling everyone we know about it. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: Alexis
The best insurance company by far.
This people are amaizing and they really care about out pet, the follow they do is impressive
Insurer: Healthy Paws
By: juan
We owe our cat's life to Healthy Paws!
My cat has been insured by Healthy Paws since she was a kitten, for almost 10 years now. When our monthly premium increased a substantial amount this year (from $34 to $61), I strongly considered canceling her policy because I was so frustrated with the huge jump in cost. I took more time to think about it and realized that I had never had a bad experience with them otherwise, and that my cat was more likely to need costly medical care as she got older, so I stuck with the policy. THANK GOODNESS I STUCK WITH THE POLICY. A few months after the increase, my cat developed an obstruction that required emergency surgery to remove, then she developed severe sepsis following the surgery and almost died. She spent almost three weeks in the ICU and required a second surgery to remove dead tissue that the infection killed. We NEVER would have been able to afford this level of care for our cat without Healthy Paws. Even though I knew she was absolutely covered under her policy for these events, I still called several times to check in and was always reassured that was the case. When she was discharged from the hospital, I submitted a claim to Healthy Paws for $18,846; they reimbursed me $16,961 (90%, and I had already met my $100 deductible earlier in the year) via direct deposit EIGHT BUSINESS DAYS LATER. They even sent me a few follow up emails to see how my cat was doing with her recovery. While I can understand the gripes about the monthly premium increase, I don't understand the complaints about anything else. When I called, I was never on hold for longer than 10 minutes, and was often connected to someone after a few rings. I understood my policy back and front and knew that Healthy Paws would cover what had happened. Because of Healthy Paws, we were able to say YES to everything that would provide our cat with the best possible care at the only facility in our state that has a Vet who is board certified in Critical Care. Our cat is now home and improving rapidly every day. We're so incredibly grateful that we had Healthy Paws on our side, and we're telling everyone we know about it. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: Alexis
Figo pet insurance is the best in the market…
Figo pet insurance is the most affordable coverage with the absolute best options on the market. Their claims process is fast and super easy. Payouts are lightening fast. I recommend Figo to all my service dog teams!
Insurer: Figo
By: Elena Nock
Best insurance response we've ever had.
See above
Insurer: Embrace
By: William
Wonderful Insurance plan
My 3 year old dog had a torn ligament in her leg and needed surgery. She had to get a plate put in and it cost over $5,000.00. Although the hospital required us to pay everything up front, Healthy paws came through very quickly in reimbursing us for 90% of her procedure. They have been great in helping us out when our girl needed something done. I would definitely recommend them to anyone looking for great pet insurance.
Insurer: Healthy Paws
By: Tracy
Excellent service.
You were supportive. Money received readily
Insurer: Trupanion Canada
By: Sandra