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Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nice people.
Nice people. They explained to me very clear.
Insurer: Trupanion
By: maomao
JaxB
Trupanion is great never any problems very smooth process. :)
Insurer: Trupanion
By: Jackie
Easy
Surprisingly easy, though I hope I never need it again. Like most insurance I am most happy to pay the monthly fee hoping to not have to use it.
Insurer: Trupanion
By: Maureen
No Hassle Claim
The process was appropriately easy. Easy form and quick response including reimbursement.
Insurer: Trupanion
By: Scott
Very pleased
up loading claim information is easy, replies from trupanion are immediate. Great experience.
Insurer: Trupanion
By: Erica
Starrlight's Review of Trupanion
Excellent coverage, prompt response confirming receipt of claim, prompt provision of claim check.
Insurer: Trupanion
By: Michele
Find another insurance provider
The types of care that are not covered is disappointing and doesn't make sense to me. So too the rates of annual premium increase over time seem high and your advertising seems contrary to practices.
Insurer: Trupanion
By: Seth
Waste of Money
Would not pay claim despite appeal letter from vet indicating injury vs pre-existing condition. They also delayed responding to my appeal until the new year, so my deductible would not factor in. Just another typical strategy from a company not in the business of approving claims or trusting a vet opinion on acute vs chronic medical issues. I cancelled my policy immediately. Don’t be fooled, this is a scam. I reported them to the insurance commissioner as well, doubt I’ll see any money but it felt like the right thing to do.
Insurer: Trupanion
By: Ashley
They have saved my dog - and I - more than once!
I am so grateful for this insurance company and the coverage they've provided to us since I adopted my dog in September 2017. Since then, she's been through heartworm treatment, then developed digestive issues that have turned out to be inflammatory bowel disease. Because of our policy, I have never had to worry about getting emergency care or tests/lab work done on my baby. I recommend this to all pets parent's I meet.
Insurer: Healthy Paws
By: Jessica
Love Pets Best
Love Pets Best! The insurances helped me save so much money when my baby got sick and needed a double surgery! Easy to call and contact, I love the 24/7 help line the provide! Overall have a great service, only down fall would be that they take a very long time to process claims. At first they told me it’s taking long because it’s my first claim, the next three claims took equally as long and every time got the same message they they are receiving a high claim volume and it will take longer for my claim to be processed. Other than that, I LOVE pets best and plan to stay with them if any other pets come into my life!
Insurer: Pets Best
By: Alexis Loredo