223,014+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,014 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was a good experience
It was a good experience. But wait time was more than expected to get connected to an agent. Overall it was wonderful experience.
Insurer: Sonnet
By: Sandeep Kumar
Negative Score
If I could give Trupanion a negative score I would. I can’t fathom that anything they do is out of the goodness of their hearts. They have always been trying to pay little to nothing where possible despite physical changes to my dog’s body as it is growing up. The premiums they charge are outrageous and seem to target dogs that have been ill. They can say this isn’t true but the fact is that the premiums are jumping significantly. If this is the rate increase for all animals shame on you Trupanion. The agents that work for Trupanion have been rude and mean to myself as well as my vet clinic. I can’t believe that they are animal owners. They don’t seem to have one nice bone in their body. Heed this warning- Trupanion will market themselves via email and all other forms of social media as the good guy. They are greedy capitalists preying on animal lovers. Do what’s best for you because they don’t actually care.
Insurer: Trupanion Canada
By: Rochelle Hollman
The Customer Service Representative was…
The Customer Service Representative was not only professional but had a very personal ability to identify with my current situation. I would highly recommend her for KUDOS.
Insurer: Fetch
By: Phyllis Oldani
Service with a Smile.
I didn’t submit a completed application to insure my newly adopted dog because I needed his name changed from Nixon to Patch. All flustered, I called Fetch’s support line & was fortunate enough to reach Joshua Sábado. He was very helpful and equally as informative. He suggested I increase my annual coverage as the additional cost would be minimal. I heeded his advice to download the app for Fetch to better manage my account and take advantage of offers. He thoroughly explained payment options. I really like his “I can help you with that” attitude. He’s definitely an asset to Fetch.
Insurer: Fetch
By: Lois O
Very Satisfied
"Pets Best has always come through on reimbursing claims. I wish my health insurance was as easy!"
Insurer: Pets Best
By: Sharon
The process to be reimbursed is pretty…
The process to be reimbursed is pretty simple once you figure it out and they pay you pretty quickly so I'm a happy camper.
Insurer: Pumpkin
By: Dana
Ease of use and customization
Ease of use and customization, though quotes were not saved and I had to keep redoing it even when responding via an email link.
Insurer: Nationwide
By: customer
Spoke with Ariana today
Spoke with Ariana today. She was very informative regarding the different policy coverage options, payments, and how the policy works. Very friendly and answered my questions. Only drawback was that there is a pre-existing clause.
Insurer: Nationwide
By: Cindy Kite
Healthy paws is so easy to work with…
Healthy paws is so easy to work with and handle claims very promptly. I highly recommend them
Insurer: Healthy Paws
By: PATRICIA G