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Great customer service and very easy…
Great customer service and very easy claim submission.
Insurer: MetLife
By: LEANNA WESOLOWSKI
Quick processing!
It was easy to file the claim, and I was impressed at how quickly it was processed. Messages kept me informed as it was being reviewed.
Insurer: Fetch
By: Dave West
You are quick to reimburse me and quick…
You are quick to reimburse me and quick to complete my claim.
Insurer: MetLife
By: AURA MUNOZ
Always helpful and great customer…
Always helpful and great customer service
Insurer: MetLife
By: Mary Paulson
Very good claim experience
Our most recent experience was pretty seamless. One of our dogs was diagnosed with a serious condition recently. I submitted all bills and soap notes and the claim was paid within a week or 10 days at most. The info about the payout was clear and easy to access.
Insurer: MetLife
By: Tom G.
Easy claims process
Easy claims process, great customer service
Insurer: MetLife
By: Cynthia
When I first purchased the policy for…
When I first purchased the policy for my adopted dog; I didn't know anything about her. She was found on the street and had NO tags or chip. Emaciated etc. I had one hell of a time getting my first claim paid. I had to speak to an American salesman. He fixed it so that ALL of the proof and paperwork I sent them at least 5 times was confirmed as true and I haven't had a problem since. I have renewed the policy. Excellent company but the people that answer the phones are simply over seas operators that don't know ins and outs. No fault of there own.
Insurer: Spot
By: Tom and Cheryl Dayton
It was easy to submit a claim once I…
It was easy to submit a claim once I found how to do it by using ChatGPT.
Insurer: Embrace
By: Donna Brancheau
Filing claims on the app is quick and…
Filing claims on the app is quick and easy. Claims are processed timely
Insurer: MetLife
By: Gina
Fast reimbursement
Excellent response. Very easy to process claims. Quick response.
Insurer: MetLife
By: Danny Kennedy