154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 04, 2025

Great customer service and very easy…

Great customer service and very easy claim submission.

Insurer: MetLife

By: LEANNA WESOLOWSKI

Verified July 04, 2025

Quick processing!

It was easy to file the claim, and I was impressed at how quickly it was processed. Messages kept me informed as it was being reviewed.

Insurer: Fetch

By: Dave West

Verified July 04, 2025

You are quick to reimburse me and quick…

You are quick to reimburse me and quick to complete my claim.

Insurer: MetLife

By: AURA MUNOZ

Verified July 04, 2025

Always helpful and great customer…

Always helpful and great customer service

Insurer: MetLife

By: Mary Paulson

Verified July 04, 2025

Very good claim experience

Our most recent experience was pretty seamless. One of our dogs was diagnosed with a serious condition recently. I submitted all bills and soap notes and the claim was paid within a week or 10 days at most. The info about the payout was clear and easy to access.

Insurer: MetLife

By: Tom G.

Verified July 04, 2025

Easy claims process

Easy claims process, great customer service

Insurer: MetLife

By: Cynthia

Verified July 04, 2025

When I first purchased the policy for…

When I first purchased the policy for my adopted dog; I didn't know anything about her. She was found on the street and had NO tags or chip. Emaciated etc. I had one hell of a time getting my first claim paid. I had to speak to an American salesman. He fixed it so that ALL of the proof and paperwork I sent them at least 5 times was confirmed as true and I haven't had a problem since. I have renewed the policy. Excellent company but the people that answer the phones are simply over seas operators that don't know ins and outs. No fault of there own.

Insurer: Spot

By: Tom and Cheryl Dayton

July 04, 2025

It was easy to submit a claim once I…

It was easy to submit a claim once I found how to do it by using ChatGPT.

Insurer: Embrace

By: Donna Brancheau

Verified July 04, 2025

Filing claims on the app is quick and…

Filing claims on the app is quick and easy. Claims are processed timely

Insurer: MetLife

By: Gina

Verified July 04, 2025

Fast reimbursement

Excellent response. Very easy to process claims. Quick response.

Insurer: MetLife

By: Danny Kennedy

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