154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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This chart shows the distribution of the most selected pet insurance providers in November, 2025.

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Category with most reviews

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Verified July 03, 2025

I wish I could just pay my portion at…

I wish I could just pay my portion at the vet rather than wait to get reimbursed.

Insurer: MetLife

By: DONNA PITT

Verified July 03, 2025

Great pet insurance plan! Good coverage

Good coverage, reasonable premiums and great claims service

Insurer: MetLife

By: Celia Manlove

Verified July 03, 2025

Fast accurate review of claim and…

Fast accurate review of claim and reimbursement!

Insurer: MetLife

By: Cynthia Gilbert

Verified July 03, 2025

Excellent

Customer service is always excellent. They reimburse quickly. Trupanion helped my dog get a TPLO and eye surgery when there was cactus in her eye

Insurer: Trupanion

By: Danielle

Verified July 03, 2025

I’ve had a really easy process so far…

I’ve had a really easy process so far with submitting claims- quick response, clear breakdown of coverage, and once approved rapid payouts. I appreciating having MetLife for my senior cat and if you’ve ever questioned the affordability of taking you pet in to the vet this gives me a lot of peace of mind.

Insurer: MetLife

By: AMANDA

Verified July 03, 2025

Karlie's care

They took good care of me and the bill.

Insurer: MetLife

By: TeresaDebra6 PreveDebra

Verified July 03, 2025

Nasty automated emails and unable to actually talk to a claims person for specific info

Every time I put in a claim and send invoices, I get an email weeks later that they need more information. I have given you EVERYTHING that was asked for. I called and talked to someone after I resubmitted everything for the second time, and days later I get another email that I need to send in more information. Your company acts like your clients are trying to rob you. It was a wellness visit with immunizations- standard stuff and I sent everything, and they are still saying they need more. It seems that this is standard policy to hold off on paying people.

Insurer: MetLife

By: ANTOINETTE Toni Cosmi

Verified July 03, 2025

I appreciate the quick responses to my…

I appreciate the quick responses to my claims and friendliness of the representatives.

Insurer: MetLife

By: Tanja

Verified July 03, 2025

We could not endorse MetLife enough!

We could not endorse MetLife enough!! The speed of coverage, the quality of care/reporting, the ease of use (app/site) and, above all, the customer service… all best in class!

Insurer: MetLife

By: Eduardo A. Braniff

Verified July 03, 2025

It couldn't be easier!

Once I got the initial setup to my bank completed, and figured out how things work with my first claim, subsequent claims have been a cinch! I just open the app, tap new claim, take a photo of the paperwork, and that's it! Couple days later, my reimbursement is in my bank. I highly recommend MetLife Pet Insurance to any pet owner.

Insurer: MetLife

By: Shawn Haning

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