154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 04, 2025

Really good first 4 years and then --

I've recommended PetsBest to many people. The claims process is easy, and I've always been paid. My little dog has conditions which require medications for life. The premiums had modest increases over the first four years. But I've just been hit with an increase of the current monthly premium by $30! More than a 50% increase. I haven't moved, my payments are automatic, etc. No explanation offered. I'm a senior on a fixed, modest income and this hike is very hard to absorb. I feel like I've been mugged. Now they're just like every other insurance company. Perhaps they're aiming to get rid of me and my dog.

Insurer: Pets Best

By: Kathleen

Useful
Verified July 04, 2025

Quick process

Quick process

Insurer: MetLife

By: Chris Ketron

July 04, 2025

He was very helpful and knowledgeable

He was very helpful and knowledgeable. He answered all my questions and helped me feel better about making my decision

Insurer: Fetch

By: V M

Verified July 04, 2025

Quick on direct deposit money back

Quick on direct deposit money back! Great plans! Any questions just call ... and you have your answer! I talk to many people as a bartender! Mention to people in stores, pretty much anyone who will listen! I love having them! Give metlife pet insurance a call and protect your babies! 1-800-438-6388!

Insurer: MetLife

By: Barbara Hohmann

Verified July 04, 2025

Customer service are all great.

Customer service are all great.

Insurer: MetLife

By: Evangeline Ballesteros

Verified July 04, 2025

Good customer service

Good customer service. Good benefits. Reasonable cost. Prompt reimbursement.

Insurer: MetLife

By: Nelson Thibert

Verified July 04, 2025

Very good claim experience

Very good claim experience. The process for submitting documentation was simple and they processed the claim in short order.

Insurer: MetLife

By: Tom

Verified July 04, 2025

Submitting a claim is easy

Submitting a claim is easy. You communicate well. Having insurance for two dogs is necessary and I feel you play fair.

Insurer: MetLife

By: Paulina Moore

Verified July 04, 2025

Claim Process

Submitting claims is easy and reimbursement is quick.

Insurer: MetLife

By: Cheryl Badger

Verified July 04, 2025

Great experience.

Easy to understand policy w several options of coverage to choose. Expedient claims processing with timely communications and explanation of benefits. User friendly app that makes it easy to file claims. Reasonable rates.

Insurer: MetLife

By: Doris

Compare top pet insurance providers plans.