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I have had to file two claims and found…
I have had to file two claims and found the customer service is excellent. They processed my claims quickly and kept me informed of where they were in the processing. Thank you for caring about doing a great job and providing wonderful service. I highly recommend them!!
Insurer: Pets Best
By: Lisa Mitchell
HAPPY, HAPPY, HAPPY
Very, very happy with Pets Best. Very nice website that's easy to navigate. Very fast payment of claims. I've made the right choice in selecting Pets Best for my pet insurance.
Insurer: Pets Best
By: Donna Murtaugh Doran-Bambery
The Very Best
Once again Trupanion came thru for us. My little girl had to have a lump removed from her breast. In these times when the world is upset down I can count on Trupanion to help me thank you very much
Insurer: Trupanion
By: Joanne
Easy to use
The website is easy to use and I was able to submit my claims very quickly. No complaints from me.
Insurer: Pets Best
By: Maria Ruiz
We recently adopted a pure bred…
We recently adopted a pure bred Mainecoon kitten. Bowdoin was microchipped when we got him. When we registered as the new owners we were given the opportunity to sign up for a 30 day pet insurance policy while we considered what type of insurance we wanted to select for his coverage. A couple of days ago we called to firm up our coverage. We were assisted on both occasions by an exceptional representative named Chelsea. Chelsea was very knowledgeable about all of the options available to us and the advantages/disadvantages of each. She was thorough, answered all of our questions (some twice because I'm not always quick on the uptake), very patient and has great people skills. Chelsea recommended a policy configuration that met both our budget and our coverage desires. All of our dealings with the company so far have been exceptional. There was no pressure to purchase, no comeons, nothing but facts that we needed and some we didn't even know to ask about. Thank you Chelsea. Now we hope we never have to use the insurance!
Insurer: AKC
By: Bruce Drucker
I wish my health insurance was as good as Healthy Paws!
Healthy Paws representatives are efficient, kind, and concerned about your pets. Our Australian Cattle Dog puppy has had several claims, and each time they are handled quickly, and without any problems. All correspondence is responded to within 24 hours. I would highly recommend this company.
Insurer: Healthy Paws
By: Elaine
We have had good service
We have had two cats under this provider for a few years now and there have been no problems, if something in a claim was denied they explained why it was not covered. One kitty has been fine with his health but the other started to have some issues and he went to see the vet more often starting last fall. We were pleased that we were able to get help during these times, pretty much how you would like an insurance company to be. Sadly our one kitty is not with us anymore but we did not have to make that awful choice to spend large amounts of money or let our loved one go early. Buy insurance for your pet(s) and we recommend Pets Plus Us.
Insurer: Pets Plus Us
By: Darren
Where do u s a vet that except direct pay.habe insurance can't use or save ur pet ridiculous
I have plenty of insurance and I also have found plenty of insurance that does direct pay but I can't find it at that accept direct pay so what he supposed to do have your animal die when they can get payment and probably 2 to 4 days if that long. But they'd rather have the animal die cuz you don't have the money up front to pay why are you paying for insurance then the does direct pay it's ridiculous somebody get me some information on vets anywhere I don't care I will drive to them that accept direct pay that's good that takes care of cats holistic medical the whole shebang the surgery has critical Care no matter what happens they take can take care of it that's kind of insurance I got that's kind of bad I need and I have that kind of it but they won't accept direct insurance pay so it's ridiculous they're supposed to be there to help the animals and they're not. And it's not cheap the insurance but it's damn sure worth it but not if you can't use it and you had to put your animal down because you don't have 500 to 3000 whatever cost to do whatever their animal needs that's not right. Someone please help. And tell me some veterinarians I'll drive wherever I need to that accept direct pay the insurance I would recommend but not if you can't find anybody to take direct pay what are you going to do?
Insurer: Hartville
By: Renee
thank you for helping us saving our cat!
Healthy Paws Pet Insurance helped us afford an almost weeklong ER stay for our cat that involved emergency surgery. Our big floof ball might not be alive today had we not had insurance. The claims process was straightforward and prompt. I would not hesitate to recommend Healthy Paws!
Insurer: Healthy Paws
By: Chris
Friendly and polite
Peter was the agent I spoke with. He was extremely friendly and polite. He answered all my questions and explained the policy very clearly. Please recognize your wonderful employee! He mentioned he lived in CA- just in case that helps
Insurer: AKC
By: Sarah