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My poor cat had an abscess in her mouth that burst through her face. She needed emergency surgery, and had some teeth removed. During her emergency surgery, the Doctor had to remove the abscess material from the other teeth, and clean those teeth in order to inspect them thoroughly, to see if there were any other abscesses in her mouth.Of the many procedures that the ASPCA Petshealtsh Care Insurance (Hartville Group) denied, was the cleaning of her teeth, saying it was a ‘Wellness’ procedure, a dental cleaning, which was an exclusion under the Policy!! This was NOT a Wellness Dental Cleaning, this was a possible live sparing surgery, in which the teeth had to be thoroughly inspected. My poor Li’l Girl later passed soon after, from possible complications from the abscess. This insurance company is as cold-hearted as they come, and I STRONGLY advise all others to stay away from this Pet Insurance, and for Existing Clients to CANCEL their policies. This company is a DISGRACE!!! They interpret procedures, contrary to the reasons they were ordered by the Veterinarian, so that they may be excluded from your claim. DISGUSTING & ABOMINABLE!!!!!

My cat was diagnosed with a soft tissue injury. I had a few questions about submitting the claim, so I phoned ASPCA Insurance. The representative was very helpful. I filed a claim a week later. I received an email within a week notifying me that my claim had been approved. The check was in my mailbox a week afterwards. I am very satisfied with the service and the speed with which my claim was processed.

I have been with Embrace for 4 years now and I am very happy with them. They are sweet, kind, caring and most importantly pay what I expect them to pay per the policy. I have had a few mis-communications with them, but they have gone above and beyond to make things right. That means a lot to me in this age where most companies just do not care. Embrace seems to care! They have always been more than fair with us. The only thing I have ever had a problem with was the reduction to $2500 once a pet is diagnosed. I almost changed to another company because of it since I have English Mastiffs & could very easily surpass $2500 for a diagnosis, but they are changing that policy next year so I decided to wait it out since I love Embrace so much. I have and will continue to recommend Embrace to anyone who is looking for good pet insurance. If you want great pet insurance for your pets... Embrace is it.

Quick reimbursement for wellness/spay visit, and also a 10% reimbursement because our pup had now been spayed. Very impressed!

Submitted my claim on a Monday for $ 550.00 and had an email approval by Wednesday. Check was in my hand by Friday. 90% of the $550 minus my exam fee and zero deductible. What more can u ask for? And... All tests showed NO CANCER! Peace of mind that I would not have been able to afford.

Submitted my claim on a Monday for $ 550.00 and had an email approval by Wednesday. Check was in my hand by Friday. 90% of the $550 minus my exam fee and zero deductible. What more can u ask for? And... All tests showed NO CANCER! Peace of mind that I would not have been able to afford.

I recently adopted a cat and bought pet insurance just in case he had issues I was unaware of. It turned out he needed some dental work and Pets Best covered the cost of the needed extractions. They were very efficient and made the claim process easy. I would recommend them for pet insurance.

Izzie, our 5 year old next month schnoodle has just completed her 1st. year of coverage. She had 3 issues during the year, 2 of which needed emergency treatment. She decided to open a Xmas gift early while home alone, and helped herself to the M & M candy inside. The other issue being attacked by a neighbor's dog, which required 3 staples in her backside. Our insurance coverage came in very handy, and we were happy that we had it. Customer service could not have been nicer, and the claim forms are very simple to fill out. It was handled quickly. I guess we broke even with the money we received from the insurance company, and the money we paid for the coverage. We are not pleased however, that when we were auto-renewed there was a $100.00 increase in our coverage. We will keep it this year, and if there is another big increase that you don't know about until it is already renewed,---Well--- "The Jury Is Still Out".

I have a 12 year old cat who I love like a child. She has always been healthy but then after her vet died I found out just how expensive vet costs could be (my previous vet had extremely low costs even for major surgery). After pricing the surrounding vets I realized I needed pet insurance. I then began debating whether to cancel the insurance or not especially when funds were tight, but given her age I figured I'd better keep her insured. Well the last few months have been very difficult in our house - our dog died of tumors and internal bleeding and then my cat started getting sick. They diagnosed her with hyperthyroidism but fortunately since she was in the early stages they were able to do the I-131 Radioactive Iodine treatment. Trupanion picked up all covered costs and did so at lightning speed. I had an email with the approval within 3 days of faxing in my claim forms. Every member of their staff I've dealt with were so compassionate and genuinly care about the pets they insure. I would highly recommend them for any pet owner that truly loves their pet and would do almost anything for their quality of life. I don't know if this will be screened and my email address removed when this is posted, but anyone that would like to ask me informaton personally about the quality of insurance and the customer service at Trupanion, may do so (please no spammers) at: mredhead@brbilaw.com. I'm happy to answer any questions you may have and confirm my view that they are th

I have a 12 year old cat who I love like a child. She has always been healthy but then after her vet died I found out just how expensive vet costs could be (my previous vet had extremely low costs even for major surgery). After pricing the surrounding vets I realized I needed pet insurance. I then began debating whether to cancel the insurance or not especially when funds were tight, but given her age I figured I'd better keep her insured. Well the last few months have been very difficult in our house - our dog died of tumors and internal bleeding and then my cat started getting sick. They diagnosed her with hyperthyroidism but fortunately since she was in the early stages they were able to do the I-131 Radioactive Iodine treatment. Trupanion picked up all covered costs and did so at lightning speed. I had an email with the approval within 3 days of faxing in my claim forms. Every member of their staff I've dealt with were so compassionate and genuinly care about the pets they insure. I would highly recommend them for any pet owner that truly loves their pet and would do almost anything for their quality of life. I don't know if this will be screened and my email address removed when this is posted, but anyone that would like to ask me informaton personally about the quality of insurance and the customer service at Trupanion, may do so (please no spammers) at: mredhead@brbilaw.com. I'm happy to answer any questions you may have and confirm my view that they are th