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Service, quality and price. What more can you ask for?
After researching several pet insurance companies I chose spot because of the flexibility in choosing the deductible and coverages, as well as the great reviews. The policy document is easy to read and very clear as to what is and isn’t covered. I’ve already made claims under the policy and am impressed as to the communication and turn around time for approval and payment. Everything is done right in the app. They explain what is approved and what isn’t (and why). Apply the deductible, and issue a reimbursement within a couple of days. Customer service is responsive and treat you like a real person. And I even appreciate their informational emails about dog training and other helpful tips. Really happy I chose them. Highly recommend.
Insurer: Spot Canada
By: Georgia
The agent was friendly helpful and knowledgeable
The agent was friendly , helpful and knowledgeable
Insurer: Trupanion Canada
By: Franca
This past claim was not accepted due to it being vomiting.
This past claim was not accepted due to it being vomiting. Even though that is part of pancreatitis. It was later diagnosed as pancreatitis. Not happy with that.
Insurer: Trupanion Canada
By: Robyn
Though I've never had to use your coverage I have been happy with the way your team member was helpful with my account.
Though I've never had to use your coverage, I have been happy with the way your team member was helpful with my account.
Insurer: Trupanion Canada
By: Kathryn
trupanion is amazing!
trupanion is amazing! I was worried about my first claim, and i hit the little chat box and Ali helped me so much. She answered all of my questions, and reassured me on what would be covered.
Insurer: Trupanion Canada
By:
Love Trupanion!
Trupanion is the best pet insurance company I've ever dealt with. Wonderful, caring staff and a super efficient claims process! They've never let us down!
Insurer: Trupanion Canada
By: Carol
Very affordable
Very affordable
Insurer: Trupanion Canada
By: Marina
Very friendly staff very fast response and excellent customer service!
Very friendly staff, very fast response and excellent customer service!
Insurer: Trupanion Canada
By: Carine,