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Pets Best is a wonderful company. They have a simple, speedy claim process and very reasonable premiums. My dog ws a 10 year old rescue when I enrolled her. She has had some health issues as older dogs do. My claims have been handled fairly and efficiently. I am entirely satisfied with Pets Best !

I have had this insurance for years for 4 of my dogs. My dog was hospitalized 3 seperate times, they paid the 1st bill. When hospitalized the 2nd time they said I was at the maximum for the SAME incident and won't pay anymore. It is NOT the same incident! I am requesting them to look that it is NOT the same thing. Diag. procedure they are not paying either. I pay over $89 per month for 1 policy and this is what I get? I am currently looking into other insurance. My renewal is up with them shortly. My other pups are healthy - Close to $300 per month on insurance -- to have them do this?! I lost my sweet guy and I am crushed = Like I really need this hassle on top of my grief when clearly anyone WITHOUT a medical mind can see an MRI of the brain does not have a thing to do with pneumonia yet they are claiming the same incident - SERIOUSLY -- I can't believe years in the the Wellness Plan Coverage (premium cost) and they pull this. I would NOT recommend this to an enemy.

I don't normally write reviews regarding things people are supposed to do automatically since it is their job. I have to say, I was pleasantly surprised at how quickly Embrace reimbursed us for the spaying of our dog, Keesha. I expected to wait months, but it was only a short while. I am impressed and certainly will tell others. Thank you for the good service. Pastor Frank

Our experience with Embrace is a very positive one. This is a very seriuos and efficient pet insurance and we are very satisfied with their handling of claims.

I like the customer service- embracers are easily found to answer all questions. I only wish the check could come a few days faster, but otherwise I am satisfied.

I got pet insurance shortly after getting my kitten, Mango. I work at a vet hospital, and I know the expense of owning a pet and what emergency visits can cost. I am very much into educating every client and new pet owner that pet insurance is something they need to get. I have found that Embrace Pet Insurance is one of the best pet insurances around. I like that their wellness rewards program can allow you to spend money towards products and procedures, where as other insurances would not cover. I recently made my first claim, which was Mango's neuter. A procedure that I would have had done regardless of pet insurance, but having the insurance made paying my vet bill so much easier.

Petshealth Care Plan is a excellent plan for my Soft Coated Wheaten Terrier named Daisy. All I have to do is fill out the form, have the Vet fill out the form and sign it and I send it in. I have a piece of mind when I know that my Daisy needs care, I have insurance to cover some of the costs.

I’ve had Embrace Pet Insurance for just over a year. I have 2 of my pets insured, about to insure a 3rd. Over all, the company is great! They have awesome customer service, have never had an issue with coverage, and although pricier than others, I find it to cover more than other companies. Their wellness coverage is great, especially the new $400 plan… perfect plan to be able to get annual vaccines and exam, flea and tick prevention for the year, and heartworm prevention for the year… and still have money left over! If you don’t care about wellness coverage, there are other companies you can check out (like Trupanion) that are a little less costly but also have good coverage… But if you want all around coverage, Embrace is your place. I have submitted several claims- both wellness and illness claims… Usually, wellness claim reimbursements are quick (although this last submission took a week). Illness claims always take a little longer, but it has never taken more than 2 weeks to get my money back. I like knowing that Embrace is there to back me up when my babies get sick. It’s a horrible feeling not having the money to be able to pay for treatment, diagnoses, or procedures to properly take care of my “kids” and I never have to worry about that while having Embrace Pet Insurance… My pets get better healthcare than I do!

Last year I switched from VPI to Embrace. So far I haven't had any major medical issues with my dog. But, since starting with them, Embrace has been extremely pleasant to work with and reimbursements have been timely and accurate. So far so good!

This is the 3rd time I've had a claim...each one was handled quickly, professionally,and with personal interest. My check was sent to me within 10 days. If I've called for help or some information, I spoke with an Embrace representative immediately and he/she was courteous and helpful. I wish my own health coverage provider was as helpful as Embrace...they can take lessons from Rambo's insurance company!!! This is money well spent, believe me!