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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims are easy to file
Claims are easy to file. Processing of claims is fast. Explanations of benefits are easy to read. The team even reached out to see how Patch was doing. That meant a lot!
Insurer: Pumpkin
By: Teresa
Pumpkin is quick to process our claim
Pumpkin is quick to process our claim. Highly recommend pumpkin for pet owners.
Insurer: Pumpkin
By: Noe Reyes
I would’ve liked to speak with someone
I would’ve liked to speak with someone, but it kept telling me to leave a message
Insurer: Prudent Pet
By: margieicloud.com
Took too long to get approval for…
Took too long to get approval for surgery payment. Forced us to pay and apply for reimbursement
Insurer: Trupanion
By: Robert
A good experience
A good experience, I would recommend it to any new family with pets.
Insurer: Spot
By: Violeta Cubias
Filing a claim was quick and easy
Filing a claim was quick and easy. I had no problems!
Insurer: Pumpkin
By: Jennifer L.
No idea my pet insurance expired...
I had no idea my dog's pet insurance lapsed. I signed up for paperless billing and information, and only recieved a paper (via mail) document stating it had lapsed. Why did I not recieve an email about this? It seems purposeful. I had to re-sign up her at double the cost.
Insurer: Nationwide
By: customer
Prompt and efficient claim processing
I was very impressed with the prompt (next day after claim was filed) response that my claim had been approved and the dollar amount that would be direct deposited into my account. I was so pleased that I added insurance for my 2nd cat Daisy Mae. I only hope that I will receive the same claim experience should I need to file a much larger claim.
Insurer: Embrace
By: Bev Taylor
Trupanion is right on top of things...
I went to a new vet for Ozzy and it was a good experience, although expensive with shots and running different tests. When I checked out they already knew I had Trupanion Pet Insurance and had already submitted my bill to the company. So when I went to pay my bill Trupanion had already notified my vet what portion they would pay for which was very helpful. I didn't have to pay the whole bill and wait for Trupanion to reimburse me which I appreciate very much.
Insurer: Trupanion
By: Sandy O