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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I don't submit claims often but every…
I don't submit claims often but every time I have (twice) the experience has been very easy with the online claim form and ability to link my invoice from my vet. The ability to have my claim processed quickly and the payment be sent directly to my bank account has been really nice. I have been very happy with my interactions and coverage.
Insurer: Trupanion
By: Whittnee from Seattle
Always very nice on phone with any…
Always very nice on phone with any questions. When policy covers procedure done in a timely manner. Glad to be in the SPOT family.
Insurer: Spot
By: Georgeanne
I always get quick response and…
I always get quick response and resolution
Insurer: Trupanion
By: Susan Brown
Easy and Affordable!
My experience was good and the cover is great! Also the price is affordable! Thanks
Insurer: Nationwide
By: Althea Burnett
I was so excited to have Trupanion take…
I was so excited to have Trupanion take care of Tucker when I found out he needed his teeth removed. The vet and Trupanion worked together to help us. At the end of the day, I just want to know that he can get the help he needs, when he needs it.
Insurer: Trupanion
By: sarah marie
My pup has bad allergies
My pup has bad allergies, they have been covering most of the bill 😁. Customer service is great to deal with. Very happy with my pup’s insurance
Insurer: Trupanion
By: Lisa
Called to cancel our existing policy…
Called to cancel our existing policy that we had for 16 years. Was always very happy but the cost became not doable for us. The rep suggested we could take an accident only policy for $2800 for the year. We decided to do that and asked if we could still submit our claims that we had not previously submitted from this year., We were told we had 60 days only to submit our claims. That would have brought us to August 8th, 2025. Today we tried to submit our claims (July 6th ) and we were unable to submit. Im hoping tomorrow when their office opens we will be able to submit our claims as we cannot afford to lose a substantial amount of money due back to us.
Insurer: Embrace
By: Toby Mersky
A few tough weeks, Spot had our back!
A scheduled dental cleaning turned into the need for 3 dental extractions. Then we got some unexpected news about our pup, that he had elevated amylase levels and after sending away for further testing, we found out Rudy has potentially chronic pancreatitis. Only two weeks later, Rudy was attacked by a bigger dog while out on a walk. Thankfully his human dad was able to get him out quickly, but X-rays and antibiotics were a must. Rudy’s Spot insurance has helped us so much during this difficult time, and gave us some peace of mind covering his medical costs. Rudy is an huge part of our family and I definitely know I will have insurance for him and any other dog siblings he has in the future.
Insurer: Spot
By: Lauren VB
Took a long time to process the…
Took a long time to process the payment. Would like it if their network was broader out.
Insurer: Pets Best
By: kitkat