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Because Katie was friendly professional and extremely helpful
Because Katie was friendly, professional and extremely helpful
Insurer: Trupanion
By: Sherrie
Because Trupanion and the members in customer service are beyond excellent ALWAYS!
Because Trupanion and the members in customer service are beyond excellent, ALWAYS! Today I was chatting with Alan and he was extremely fast, efficient, kind and warm!
Insurer: Trupanion
By:
coverage direct vet payment customer service everything!
coverage, direct vet payment, customer service, everything!
Insurer: Trupanion
By:
Direct deposit and claims
First time I sent the bill on line. After a couple of tries (not too computer Savy). I was able to upload my claim. Also changed to direct deposit. A lot easier.
Insurer: Trupanion
By: Colleen
Highly recommend!
Friendly and knowledgeable.
Insurer: Trupanion
By: Deb
Response time for claims - Excellent!
I was very happy with the timely manner in which I received my money back. It made it so much easier for me to pay off the credit cards I put the hospital charges on.
Insurer: Trupanion
By: Jack
Trupanion
So far so good. Premiums are still to high, but at least there is no non-sense with the payment of the claims. Timely and accurate. Thanks
Insurer: Trupanion
By: Mike
Great experience
Submitting a claim and getting paid was extremely quick and easy!
Insurer: Trupanion
By: Erin
Overpriced + Bait and Switch Gougers.
No claims and dog completely healthy. My vet recommended when my dog was a puppy so I signed up without comparison shopping. At year 6, they raised the rate from 700 for 5k a year coverage with a 500 deductible to 1000 a year for the same. Seemed outrageous to pay 1k a year for 5k insurance so I got comparison quotes. First one was 650 per year for 10k coverage with a 250 deductible. Twice the coverage for 35 percent less cost!!!! These clowns are price gouges who will obviously hike your rates through the roof when your dog gets old enough to possibly make a claim. Adios gougers!
Insurer: Pets Best
By: Dr. B
Very slow to pay claims
Very slow to pay claims. This isn’t just due to COVID. Same long wait to process a simple claim as it was in OCT of 2019. Always Say they have too many claims to process. Perhaps they should hire more people as they don’t have too few employees to process taking your payment each month.
Insurer: Pets Best
By: Jerry H.