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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick turn around on claims. Love the auto-deposit option.
Highly recommend Nationwide pet insurance.
Insurer: Nationwide
By: Michael
Beware of FIGO technology Glitches
After adopting a cat, I decided to do the responsible thing and get pet insurance. Then I took her to the vet for a baseline check-up and shots. The vet found that she needed a biopsy. FIGO wouldn't cover the claim. They said I didnt meet their 'wait' period. $530 later, and still cant open their 'Explanation Of Benefits' document on the cloud or app. This technological problem is THEIR fault. Of course I would have waited 2 weeks if I had been informed! There was no emergency. I'm very disappointed and they wouldnt work with me AT ALL. However I DID receive a fancy brochure, pet tag and water dish in the mail! Come on MAN!!! REALLY??
Insurer: Figo
By: Kelly Hight
So Glad I got this Insurance
This is my first time having pet insurance and I'm so glad I did! We've had several ER visits and were paid at 90% and were happy to receive reimbursement.
Insurer: Nationwide
By: Carol
Great Experience
Great Experience. Submitting claims has been super easy and complete payment came through very quickly once the deducible was hit. It was a huge relief to have this insurance when my dog required unexpected (& very expensive) surgery.
Insurer: Healthy Paws
By: Joanne
Great Service After Expensive Surgery
Submitting claims has been very easy (just uploading the bill), and once the deductible was hit, coverage was exactly as expected and payment came quickly. Service was equally good whether it was me or the animal hospital sending the bill.
Insurer: Healthy Paws
By: Joanne
Thank goodness for my insurance plan!
Cali is a very special dog to me. I got her after my son passed away. Three years later I lost my husband. Without the support from Cali, I don’t know what I would have done. I need her to be around as long as she can. By having your insurance I can keep her healthy.
Insurer: Nationwide
By: Barbara
Great response time on claim reimbursement
The service has been excellent and reimbursement for my claim has been extremely quick. It helped financially knowing that the funds would be reimbursed in a very quick manner.
Insurer: Nationwide
By: Laura
Getting this Nationwide pet insurance is one of the best decisions I ever made
I am very grateful for this coverage for my dogs. With all the advances in veterinary medicine over the last ten years, prices have risen accordingly. It's nice to have some help with the customary vaccinations, medications, and occasional illness, not to mention high ticket items like surgical procedures that can cost thousands of dollars. The insurance is well worth the money for the peace of mind you get knowing you can handle any emergency.
Insurer: Nationwide
By: Kathleen
Satisfied with Figo.
They reimburse your expenses very quickly, and treat customers well. I always recommend Figo on Facebook.
Insurer: Figo
By: Mona
Thank you, best investment in my pet have every made.
Our last two dogs did not have insurance, when we got Bette I talked to my vet and he recommended at that time VIP. It is really a piece of mind to know that you have a great company that help with the cost of caring for a pet. Always tell new pet owners it is the best thing you can get when have a new puppy.
Insurer: Nationwide
By: Dave