217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome
Thank you for all you do. Claim was filed and return super fast. No issues. Pinto is doing great.
Insurer: Nationwide
By: Cynthia
Claims process is too slow
Claims process is too slow. I'm still trying to get paid for claims from last year. There's always an excuse why my claim is healed up (down loads not clear, need more records or information, more proof of payment...). After one claim of over $400 I was refunded $45. Including premiums paid, I'm losing over $300 in addition to the initial claim amount. I don't see the benefit of having this insurance. I going to try the AKC insurance next if they don't do better before my next premium is due. Well nothing has changed since my last post and nothing has been paid on 2 new claims from January and February. They keep making excuses, so I give up and I've cancelled my dog's policy.
Insurer: Pets Best
By: Preston Lawless
Awesome service
Great service and response time
Insurer: Nationwide
By: Charles
I will be a nationwide customer for life amazing service.
We were really on the fence about pet insurance as we don't have any financial struggles with surprises but we decided to go with it her first year because it covered wellness and her being spayed. Little known to us would she catch pneumonia her first month and need to be hospitalized and the claim process a nationwide was so wonderful that now we will keep this insurance forever!
Insurer: Nationwide
By: Melody
Underwriting doesn't approve you until you submit your first claim
I applied for this insurance at the end of January 2020 they told me to fax in medical records that I had and I did. They told me that underwriting would be done with my review by the 14th of February. I scheduled an appointment for the 19th. Not only did they not process my payment until after his first appointment but they refuse to cover a pre-existing condition that didn't exist on his original medical records. This is a total scam. They appear to be the least expensive. They appear to cover a lot more than the others. But they will find a way to make you pay more
Insurer: Nationwide
By: Christine
One of the best benefits offered!
I enrolled in the pet insurance 3 years ago and am so thankful. So worth it. It covers some of the preventive vaccinations and medications to a certain dollar limit. And for my dog, she had broken a tooth last year (dental not covered) but since it became infected they covered a large portion which more than paid for my annual premium. And VitusVet is an awesome way to submit claims, and I have all reimbursements direct deposited to my account. Submitting a claim through VitusVet takes about 2 minutes. Also I noticed an improvement in response time to claims, in the last six months I received claims response information in about a week to 10 days. And bottom line, Nationwide helps to ensure that my puppy is able to get the care she needs and is happy and healthy.
Insurer: Nationwide
By: Margaret
It's no wonder that nationwide is rated #1 for pet insurance
In review,I woild just like to say that Nationwide pet insurance has lived up to all I had hoped it would be.Very efficient and thorough in handling my claims. Thank you so much Marshall Krugman
Insurer: Nationwide
By: Marshall
Nationwide customer service is awesome!
I have been so pleased with the concern, care and kindness of your customer service regarding my health issues with Jessie. Claims are settled quickly and fairly. I have recommended Nationwide to so many of my friends.
Insurer: Nationwide
By: Bernadine
Thanks for paying a good part of Nico's operation wish you would have paid a little more but you paid a good amount.
Will give you a good review about an 8!
Insurer: Nationwide
By: Jonathan
Easiest Claims Process
I always rest easy knowing with Nationwide my claims will be easy to file and quickly processed. They do a great job of providing updates to coverage policies and the pre-filled claim forms are very helpful.
Insurer: Nationwide
By: Miranda