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Ease of customer service
Insurer: Trupanion Canada
By:
I am completely happy with how my issue was handled.
I am completely happy with how my issue was handled.
Insurer: Trupanion Canada
By: Betty
I have had good experiences with your company.
I have had good experiences with your company.
Insurer: Trupanion Canada
By: Peter
I have had no issues with any claim yet.
I have had no issues with any claim yet.. the breakdown on paper is quite simple.Service is quick and they answer questions quickly.
Insurer: Trupanion Canada
By: Isabel
I have had very limited experience with Trupanion so far (this was my first interaction) and Mellissa was extremely helpful!
I have had very limited experience with Trupanion so far (this was my first interaction) and Mellissa was extremely helpful!
Insurer: Trupanion Canada
By: Peter
Great Service As Always
I submitted a dental surgery claim online and received a cheque within a week. I have submitted claims with Trupanion on at least 3 occasions and I find the online service to be easy and efficient. I find the staff to be pleasant and respectful. I just recommended a friend to Trupanion for her dog and told her of my past experience.
Insurer: Trupanion Canada
By: Karan
Trupanion experience
It’s very convenient when it pays direct and I pretty much have have nothing I need to do
Insurer: Trupanion Canada
By: Rose
Katy was excellent fixed an outstanding issue that wasn't followed up on by a previous agent.
Katy was excellent, fixed an outstanding issue that wasn't followed up on by a previous agent. Quality work you!
Insurer: Trupanion Canada
By: Matthew
Katy was very informative helpful & cordial thanks
Katy was very informative, helpful & cordial, thanks
Insurer: Trupanion Canada
By: Vivian