154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 17, 2020

Financial ease during our pups surgery!

Our dog Remy unfortunately had to go under TPLO surgery. I called ahead of time to customer service to ensure this was covered. They were super helpful and of course covered the entire surgery. The direct deposit option is great and made the financial process of this a breeze! Thank you!

Insurer: Healthy Paws

By: Katie

Useful
September 17, 2020

best insurance decision i could have made

my dog recently started to get severe allergies, we have had to take her to the vet many times within the past couple of months, at one point i even had to take her emergency. Thankfully, we were covered through HealthyPaws, all of the claims i have submitted have been taken care of by this insurance with no difficulty at all! thank you HealthyPaws!

Insurer: Healthy Paws

By: michelle

Useful
September 17, 2020

Great care and compassion

Very happy with the service and professionalism.

Insurer: Pets Best

By: Claudia

Useful
September 17, 2020

Best pet insurance

I have loved Healthy Paws. I wish my medical insurance was so straightforward! The app is super easy to use. Claims are easy to submit, and I've never had a claim denied. Everything is very straightforward. I've unfortunately had to submit lots of claims because my pit/lab mix has had horrible ortho problems with his legs and had six surgeries. I highly recommend Healthy Paws! I have a policy for my cat and dog.

Insurer: Healthy Paws

By: Laura

Useful
September 17, 2020

Good enough.

No real issue, but very slow in processing claims. They say it's because of the current situation(coronavirus), but they were always slower than what they claimed even before this. They used to say they could process in 2-3 days but that's never happened. Latest claim was exactly 40 days. I give 4 stars because they are a proper pet insurance company and I have received exactly what I expected when my dog had an emergency situation. They just need to get their times down for claims.

Insurer: Pets Best

By: Brendan Dever

September 17, 2020

No coverage, just premiums

I signed up for Trupanion in June of 2020 and promptly provided the names of all vets who had seen my dog. Three months later Trupanion still had not managed to collect all of the records they claim to need to issue a coverage summary. They were far more diligent about collecting the full monthly premium despite their failure to provide a single month of full coverage. Had anything gone wrong during the waiting period I have no doubt they would have refused coverage and classified my claim as a preexisting condition. Don't do business with this company.

Insurer: Trupanion

By: Nate

Useful
Verified September 17, 2020

Excellent service

My little princess Dixie has had Trupanion as her pet insurance for years now. I can’t put into words the appreciation and gratitude I have for this pet insurance. Words are not enough. My little Dixie is alive because of this insurance. They came through for her during a life threatening medical condition. They have also covered infections that she has had. Trupanion has come through for Dixie many times. She is around 10 years old now and is doing great. Thank you Trupanion for being an excellent pet insurance.

Insurer: Trupanion

By: Doris

Useful
Verified September 17, 2020

So far so good

So far so good. I haven’t had the need to use it, thank God. I’m giving it 4 stars because I like the helpful hints and suggestions for puppies and older dogs. I hope things will run smoothly if/when I need to file a claim.

Insurer: Spot

By: JANINE SALVO

September 17, 2020

The job always gets done without a snag.

I have never had a bad experience with Embrace. Their customer service is excellent.

Insurer: Embrace

By: Debra

Useful
September 17, 2020

Insurance should be handled like thjs

I’m going to keep this plain and simple. I do not know, nor do I care to find out, how my little cat’s well being would be like if it wasn’t for Healthy Paws. It has been the least stressful part of healthcare for me, to say the least. I have recommended Healthy Paws to all my close friends and family.

Insurer: Healthy Paws

By: Mo

Useful

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