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They cancelled my policy stating my dog died - he has not!!
Last week i received an email stating they cancelled my policy and are sorry for the loss of my dog, but MY DOG DIDNT DIE! I have no idea how they would have any information stating that. I’ve been trying to get ahold of them all week and have been on hold for over 30 minutes each time and no one answers. They also have removed the email option on their website and the ‘chat’ feature on the website says it’s unavailable because they’re so busy. This is insane!!!
Insurer: Pets Best
By: Marie
Fantastic Response to all of my questio!
My question as to whether Fiona's visit was so quickly. Thanks so much. Jane Bond
Insurer: Trupanion Canada
By: Jane
Prompt service; addressed issues.
Prompt service; addressed issues.
Insurer: Trupanion Canada
By: Wendy
There was quite a wait for my claim to go through
There was quite a wait for my claim to go through
Insurer: Trupanion Canada
By: Robin
They have always been there to help with Cinder ‘s care.
They have always been there to help with Cinder ‘s care.
Insurer: Trupanion Canada
By: Robert
Trupanion has been good to us.
Trupanion has been good to us.
Insurer: Trupanion Canada
By: Sandi
Very easy to submit a claim and excellent help from customer service
Very easy to submit a claim and excellent help from customer service
Insurer: Trupanion Canada
By: Linda
Very friendly person and helped me with care.
Very friendly person and helped me with care.
Insurer: Trupanion Canada
By: Lloyd
very seamless and smooth
very seamless and smooth
Insurer: Trupanion Canada
By: Robert