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your company is very empathic and compassionate and competent in my experience talking with each person.
your company is very empathic and compassionate and competent in my experience talking with each person. Thank you.
Insurer: Trupanion
By: Elizabeth
Your customer service was available 24/7 and was able to answer my question quickly on a Sunday.
Your customer service was available 24/7 and was able to answer my question quickly on a Sunday. Immediately emailed me the information I needed. Very knowledgeable, responsive and reassuring customer service rep.
Insurer: Trupanion
By: Marybeth
Your representative was patient polite and efficient in her attempt to solve my problem.
Your representative was patient, polite and efficient in her attempt to solve my problem. In the end it was I who made a mistake and not your company. She was very understandable.
Insurer: Trupanion
By: Nancy
Elizabeth was very welcoming and explained the program well.
Elizabeth was very welcoming and explained the program well. A relative spoke extremely highly as did the vet that welcomed us and our puppy to her practice. We have not yet decided on which deductible we will choose by the end of the month. Thanks!
Insurer: Trupanion Canada
By: Jane
Examination are not covered
Examination are not covered
Insurer: Trupanion Canada
By: Eileen
Friendly and efficient service.
Friendly and efficient service.
Insurer: Trupanion Canada
By: Stephanie
I have recommended trupanion before.
I have recommended trupanion before. The people are very kind and extremely helpful.
Insurer: Trupanion Canada
By: Carla
Comfort during stressful times.
I love this company. During times of extreme stress, you come through. You make me breathe easier knowing that I can help my furry family member without needing to take out a loan. You have wonderful staff and I have personally recommended Trupanion to everyone I know who has a pet or knows someone who does. Thank you. Thank you.
Insurer: Trupanion Canada
By: Suzanne
I’ve used Trupanion for many years and never had a bad experience
I’ve used Trupanion for many years and never had a bad experience
Insurer: Trupanion Canada
By: Sheryl