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Always good experience
Always good experience
Insurer: Trupanion
By:
appreciated the warning my compromised credit care did not work and let me know in time to continue coverage.
appreciated the warning my compromised credit care did not work and let me know in time to continue coverage....(did not need it but still liked the headsup}
Insurer: Trupanion
By: Bernard
Better than "people" insurance!
As always, Trupanion claims services is courteous, expedient, and fair. In many ways, it is better than "people" insurance!
Insurer: Trupanion
By: ARLENE
Meh
Claim took longer than usual and did not reimburse anything.
Insurer: Trupanion
By: David
Excellent insurance and excellent customer service
Excellent service and customer service is the best 🥰🥰🥰🥰
Insurer: Embrace
By: Linda
The best!
The best!! I have only had positive experiences! Claims are processed quickly and reimbursements are in the account within two days!
Insurer: Healthy Paws
By: Sophie
This is my first claim and so far so…
This is my first claim and so far so good.
Insurer: Pets Best
By: Christine Pauley
Not the best pet insurance. Disappointed.
I read this was the best pet insurance but honesty it hasn’t lived up to the other reviews. The first claim takes months to process to establish a history. I would call to see what the delay was with reimbursement and was on hold for 50 min before hanging up. Called again the next day and had to wait 45 min.
Insurer: Pets Best
By: Alyssa Gradel
Awesome company
I was able to understand everything the different levels were very nice i was extremely satisfied with how easy the search was and how the rate brakedown was organized. I just wish the prices were a bit cheaper.
Insurer: Prudent Pet
By: Michele-Marie
Fantastic, prompt service, great coverage
Healthy Paws is the best! My 3-year old dachsund mix (probably terrier), Lyle, ruptured a disc and had severe spinal trauma a little over one month ago. Though the injury is typical of dachshunds (long backs, short legs, fearless jumpers), she was young to have it happen. It paralyzed her from the waist down. She had surgery that, with the hospital stay and all the other associated expenses, cost ca. $15,000. Healthy Paws paid 80% of it, and did so within days of my submitting the claim. For the last three weeks, she has had rehab 3x a week. Each visit costs $220, and, again, Healthy Paws has paid 80% of it (and will continue to do so as long as Lyle needs it). Their customer service representatives are super friendly, helpful and kind, and their claims department patiently answers all questions and gets reimbursements to us in a timely fashion. All that is so important when you have a beloved pet in pain and in need of intense care and you are emotional and trying to sort through the complexities of pet care and insurance. Lyle has gotten stronger since beginning her therapy, and though paralyzed from the waist down with no control over her legs (or bladder or bowels) when it started, can now stand on her own and even stand up. The therapist is very hopeful that she will walk again! We're so grateful to Healthy Paws, because we never could've afforded the entire cost of either the surgery or the therapy, and would have had to let her go. Now, thanks to Healthy Paws (and marvelous veterinary care and the determination of our fierce dachshund who won't give up), chances are good that she'll regain control of her back legs and walk again. We owe them an enormous debt of gratitude.
Insurer: Healthy Paws
By: Maria