207,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great and fast service
Fast and reliable service.
Insurer: Nationwide
By: Robert
Insurance is a real blessing
My cats had gotten into an altercation of some sort while we were on vacation. After taking care of an infected bite mark on his back, we found he had a split tooth. Poor little dude was having trouble eating. Thankfully we had Nationwide Pet Insurance and were able to get him taken care of. He’s a happy kitty again and we’re grateful that we have insurance.
Insurer: Nationwide
By: Thom
Thank you for checking in on Cyrus.
Thank you so much for checking in on Cyrus. He is doing great with the medication necessary for his condition. The medication Viokase, which he needs to live a healthy life is very expensive, we thank you for covering the majority of the cost. He will need this medication for the rest of his life. We are extremely pleased with all the help you have given us with all of our dogs. We have been a customer for the past 15 years and have recommended you to many friends and family.
Insurer: Nationwide
By: Lisa
you guys are really really great
I like everything about this pet ins.
Insurer: Nationwide
By: Nora
Must-have Pet Insurance
If you love your pet, you need to have pet insurance so that you can provide your furry companion with the best healthcare if the need arises. Emergencies are extremely costly and could set you back tens of thousands of dollars, having the assurance that our dog is insured by Healthy Paws has been a huge relief for us.
Insurer: Healthy Paws
By: Olga
Avoid HealthyPaws At All Costs
Claims are not processed within 10 days as claimed. Two claims have been denied or closed because of insufficient medical records and because my pet allegedly did not have a wellness visit (to confirm the pet was healthy before becoming sick). I have received several emails where the company requests "the following records:" and then nothing appears after the colon. Customer service is horrible and very combative. This is clearly a company that is glad to take your premium and simply rubber stamp "DENY" as to any claim. I shouldn't have to fight for the coverage I am paying for.
Insurer: Healthy Paws
By: Ryan
Professional and understanding staff.
Again like I said previously, the staff when talking to were professional and understanding. They explained certain parts of my policy to make my claim easier. Thank You
Insurer: Nationwide
By: Mark
Thanks for paying for Tiki's claim!
we recently got a new puppy, which we also insured with you. I think our 7 year old lab was showing off for his new friend, and he somehow ate a tennis ball which blocked his intestines. Nationwide took the stress off this event and paid the claim, and informed us of the process along the way. Insurance for us humans should be so easy!
Insurer: Nationwide
By: Johanne
Not a company with moral and ethical principles.
I’m writing to all future and existing customers to make them aware of the way this company runs. Be aware that if your pet gets sick, the insurance company can easily deny coverage based on lab work performed previously. There are many customer with the same complaint or even worse, just read the reviews with 1 or 2 stars. They will simply deny any coverage if your pet had elevated numbers in previous lab work and label it as preexisting condition. All this time I thought this company would be a peace of mind to us when you need them the most. But I was wrong and they just took all the money I’ve paid for about 3 years. I never used their benefits because my cat has been healthy for about 14 years. Now my cat has been unwell, she lacks of appetite and has weigh loss. I took her to the vet, they did a completely lab work and the doctor said that her kidneys are failing. The doctor suggested three days of IV fluids in the hospital to help her with the toxins in the blood. I called ASPCA to have an authorization to proceed with the IV therapy, and they simply said that they won’t cover it because this is related to a lab work she had 2 years ago. Now, not even the future care is not going to be cover but the also the tests and visit performed yesterday. My cat was never diagnosed with any disease before now, but the insurance support their denial based on the lab work she had two years ago. They just let me paid the premiums all this time but never notified me or letting me know that due to those test results my cat was never going to be cover. Now after paying more than $600 in premiums for the “Illnesses and Accident” coverage and another $500 for yesterday’s visit, they keep telling me that the latest test and vet visit won’t be covered because it is related to the tests two years ago. Now if my cat passes away, the euthanasia and the cremation won’t be covers because according to the insurance the visit and lab work is related to the tests performed 2 years ago and those charges won’t satisfy the deductible. I’ve talked to them several times and they simply don’t care. I wish I knew about they way they do business. This is simply not fair to my family and any one with a beloved pet.
Insurer: ASPCA
By: Julio
Blessing and thankful
I have never had insurance for my previous pets! My friend recommended Nationwide (I like Payton too)! They have been awesome... blessed and thankful to have this insurance.
Insurer: Nationwide
By: Janie