207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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claim process is great. Cost each month is a little high. but overall happy with reimbursements and coverage of major medical
All is good
Insurer: Nationwide
By: Dan
Your claims process is way too slow, even when claim is sent via email. Takes about a month
See above
Insurer: Nationwide
By: Szafranski
Wouldn’t Be Without Nationwide on My Side
I’ve been a policyholder even when it was VPI. Nationwide has given us peace of mind when our dogs needed care. You’ve always been fair and timely. I recommend Nationwide every chance I get. Put a post on FB. Thank you!
Insurer: Nationwide
By: Sylvia
wish your rates were not going up as much as they are. Being retired I only have a limited amount of money to spend on our dog
we have enjoyed your company. Hate to leave but we must
Insurer: Nationwide
By: Ron
Great service, BUT....
When I adopted my rescue dog, I immediately got pet insurance. I've learned from past experience that vet bills can be astronomical. Therefore, I bought the best plan I could find. My dog has NOT had any major issues since we got her 2 years ago. The first year the premium was around $69 per month. The second year it was around $84 per month. Even with the premium increase, I thought it was still worth it. This year the renewal went up to $151.67 per month. THAT IS CRAZY!!!! I can live with a small increase, but that's almost double!!!! I will NOT be renewing my coverage. I'm planning to just put the $1800 per year in a separate account, and draw on it if/when my dog needs vet care. I'm very disappointed.
Insurer: Nationwide
By: Lisa
Nationwide is on your side.
They were very compassionate when we had to put down our previous fur baby.
Insurer: Nationwide
By: Joel
BEST CUSTOMER SERVICE
Love the folks at Nationwide. Their staff are always so friendly and professional!
Insurer: Nationwide
By: Irene
Thank you!
You guys have been great. I have recommended you to numerous people. Thank you for caring about our pets. They are family too! Thanks again.
Insurer: Nationwide
By: Page
VitusVet makes it easier to file!
The VitusVet app makes it easy to file a claim. The claims are usually processed and paid within a week without even having to talk to anyone. My only suggestion is to make it easier to file an updated attachment on an existing claim (i.e. when an invoice isnt itemized properly and you need to resubmit). Faxing or mailing it aren’t very efficient ways these days. Otherwise this is a great service and I enjoy the articles sent to my email about pet health as well.
Insurer: Nationwide
By: Tiffani
I don't understand this question
Your insurance program is wonderful. I recommend it to everyone who has a pet.
Insurer: Nationwide
By: Kathi